Travel Claims Handler

2 months ago


Cardiff, United Kingdom Admiral Full time

**Start date**

**2024-06-10**

**Closing date**

**30/04/2024**

We have an exciting opportunity to join our Travel Claims team as a Claims Handler. If you are somebody who prides themselves on being able to deliver a great customer experience and you are confident in making decisions in a fast-paced environment then this could be the perfect opportunity for you to build your career in a great organisation. You’ll support customers on the front line by taking new claims over the phone or via an online claims portal. Full training for the role will be provided so don’t worry if you don’t have any direct experience. As long as you are willing to learn, and you are passionate about customers you’ll fit right in.

**Key Responsibilities**:

- Registering new claims and making decisions on whether a claim will be covered
- Managing existing case load
- Maintaining SLA 5-7 days settlement
- Thorough investigation of claim details and documentation
- Keeping the customer updated throughout the claims lifecycle
- Maintain excellent communication with customers and colleagues
- Put forward ideas for suggestions for improvement for the team and wider department
- Working in line with department KPI’s
- Correctly identifying prospects for recovery and pro-active pursuit (dual insurers or liable parties)
- Correctly identifying potentially fraudulent claims

**Skills/Experience required**:

- Ability to work independently and as part of a team
- Be accountable and take responsibility
- Adhering to core competencies
- Sharing experiences and knowledge
- Positive attitude, approachable, helpful and friendly
- Effective time management
- Excellent customer service skills, exceeding expectations

**Our Commitment to You**

All qualified applicants will receive equal consideration for employment.



  • Cardiff, United Kingdom Fresh Recruitment Full time

    Our client, a rapidly growing Insurance company in the centre of Cardiff has a new position for a Travel Claims Handler. Previous travel insurance experience is not essential but administration in financial services would be considered. While the office is based in Cardiff, the position offers the flexibility of hybrid working. **Your key...


  • Cardiff, United Kingdom Fresh Recruitment Full time

    Our client in the centre of Cardiff has been providing car insurance for 3 years, and is now looking to accelerate their business with support from new partners. They are rapidly growing and have an exciting opportunity for a Claims Handler to join themto manage an allocation of motor and now also travel insurance claims from the initial report to...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Cardiff - ARDSQ831341 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and Responsibilities** -...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Cardiff - ARDLP848662 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and Responsibilities** -...

  • Claims Handler

    1 month ago


    Cardiff, United Kingdom Towergate Insurance Brokers Full time

    **Claims Handler** - Cardiff - ARDSQ831341 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adheredto at all times. **Objectives and Responsibilities -...

  • Motor Claims Handler

    1 month ago


    Cardiff, United Kingdom Heat Recruitment Full time

    **The Client**: This is a great opportunity to join a growing and exciting Insurance company with exciting plans for the future. They have created environment is both friendly and welcoming. The role of **Motor Claims Handler**is an exciting one that offers variety through the day and can allow you to truly make an impact on people’s days. **The...

  • Motor Claims Handler

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Time Recruitment Solutions Ltd Full time

    Motor Claims Handler 30, ,000 Fully Remote from day 1We are recruiting for an Insurtech giant who are making waves in the industry, with huge growth plans and a cutting edge set up. They offer comprehensive services to their clients and a complete end-to-end service.The role as a Motor Claims Handler Managing motor claims on behalf of leading Insurers, on a...

  • Claims Handler

    2 days ago


    Cardiff, Cardiff, United Kingdom Acorn Insurance Ltd Full time

    Job Title: Claims HandlerLocation: Liverpool Salary: 24,255 to 25,876 OTE including 4,200 performance related bonus per annumJob Type: Permanent, Full TimeDue to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling skills by...


  • Cardiff, United Kingdom Admiral Full time

    **Closing date** **04/06/2024** **Household Claims Large Loss Claims Handler** Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of...


  • Cardiff, United Kingdom Admiral Full time €100,000

    Closing date The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. 04/06/2024 Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team...


  • Cardiff, United Kingdom Admiral Full time

    Closing date04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.Main Duties and ResponsibilitiesThe...


  • Cardiff, United Kingdom Admiral Full time

    Closing date 04/06/2024 Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000. Main Duties and...


  • Cardiff, United Kingdom Admiral Full time

    Closing date 04/06/2024 Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000. Main Duties and...


  • Cardiff, United Kingdom Admiral Insurance Plc Full time

    Household Claims Large Loss Claims Handler Job Description Overview: Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £,. Main Duties and Responsibilities The Large Loss handler...


  • Cardiff, United Kingdom Indesure Recruitment Full time €28,000

    PROPERTY CLAIMS HANDLER NEEDED! Find out more about this role by reading the information below, then apply to be considered. Key Information: Salary: up to £28,000.00 Location: Based in Cardiff Hybrid Working MUST HAVE PROPERTY CLAIMS HANDLER EXPERIENCE! Are you looking for a new challenge and are passionate about delivering excellent customer...


  • Cardiff, United Kingdom Admiral Full time

    Closing dateThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within...


  • Cardiff, United Kingdom Admiral Full time

    Closing dateThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.04/06/2024Household Claims Large Loss Claims HandlerJob DescriptionOverview:Household Claims are recruiting for claims handlers in the Large Loss Team. This is an exciting opportunity to join a relatively new team within...


  • Cardiff, United Kingdom Indesure Recruitment Full time

    PROPERTY CLAIMS HANDLER NEEDED!Key Information:Salary: up to £28,000.00Location: Based in CardiffHybrid Working MUST HAVE PROPERTY CLAIMS HANDLER EXPERIENCE!Are you looking for a new challenge and are passionate about delivering excellent customer service? Is a flexible work/life balance important to you? Would a long-term career growth in an IBUK...


  • Cardiff, United Kingdom Sedgwick Resource Solutions Full time

    **Title**: Property Claims Handler **Salary**: Competitive - Dependent upon experience **Location**: 100% Remote with options to come into an office if local **Term**: Permanent, Full-Time Permanent **About the company** Sedgwick Resource Solutions are recruiting experienced property claims handlers to work with one of our internal clients, within a...


  • Cardiff, Cardiff, United Kingdom Time Recruitment Solutions Ltd Full time

    Personal Injury Claims Handler 25, ,000 salary 4 days a week remoteSalford Quays OfficeWe are closely partnered with a forward thinking insurer who specialise in Motor Insurance. They have cutting edge systems, a fantastic work culture and defined development plans within each department where you can truly progress in your career.The role as a Personal...