Deposits Case Handler

3 weeks ago


Cardiff, United Kingdom CPS Homes Full time

We are looking for a Deposits Case Handler & Property Inspector to join our busy and passionate team. This is a full time, permanent position.

**£28k starting salary**

**The role itself**

Working in a fast-paced environment where no two days are the same, your duties will initially include (but are not limited to):

- Handling a variety of cases, from the completing the checkout inspection through to the negotiating of the deposit return and resolving disputes.
- Comparing Inventory reports to Check-out reports to determine liability and wear and tear.
- Completing inspections to document the properties condition with the view to agree required and improvement works.
- Liaising with Landlords in regards to their properties market status and condition

The role will also come with lots of exciting opportunities, including many progression openings in more than one direction

As Wales leading lettings agent we need to be dynamic due to a lot of our work being seasonal. Between these seasons, we continue to carry out periodic inspections and match both student and professional applicants with suitable properties. All year round we act as the go between, between Contractors, Landlords & Occupants.

**About you**
- The ability to be organised and prioritise workload effectively is paramount
- You will be required to have a strong eye for detail as well as accuracy
- Strong communication skills, both verbally and written
- Having the ability to work both alone and as part of a team is also a big part of the role.
- A full UK driving licence is essential.

**The Future**

Investing in our staff is a huge part of our ethos and we are all about progression, so every single person we recruit is proactively encouraged to grow and develop within the business. We also promote a friendly, supportive working environment and strong colleague relationships, with regular staff socials to keep the morale high Other perks include over five weeks’ holiday allowance per year, employer contributions to a pension scheme, six-monthly pay reviews and a financial bonus.

**The details**
- Salary: competitive starting salary of £28k, with OTE taking your total monthly pay higher
- Bonus after passing your probationary period
- 6 monthly pay reviews for the first 2 years
- Hours: 42.5 per week
- Holiday allowance: over 5 weeks per year
- Employer contributions to a pension scheme
- Career progression within an established company
- Regular company socials

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Work Location: In person



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