Head of Policy, Strategy and Engagement

5 months ago

London, United Kingdom Government Digital Service Full time

**Details**:
**Reference number**:

- 338317**Salary**:

- £64,700 - £75,000-
**Job grade**:

- Grade 6**Contract type**:

- Permanent**Business area**:

- GDS - Product and Technology**Type of role**:

- Digital
- Information Technology**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed hours**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, London, ManchesterAbout the job

**Job summary**:
GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make government more efficient.

Our teams are organised around delivering on our priorities. These are:

- making it easier for people to find what they are looking for on GOV.UK
- building common service platforms to make it simpler and cheaper to build quality digital services
- promoting agile, user-centred design practices both in the UK and across the world

**Job description**:
Rather than trying to build and run all of these services from the centre of government, at GDS we develop common components that enable other departments and agencies to build simple, accessible digital services that meet common user needs. We also have a small professional services division that works in partnership with government agencies to help them transform their services.

This role will support the strategy and vision for this mission, leading Policy & Engagement, along with the Communications, and amplifying relationships across government to make change happen.

It will lead the Strategy, Policy and Engagement team and portfolio which sits at the centre of the Platform and Services Directorate.

You will lead and manage strategy, policy, communications and strategic engagement for Platforms and Services, playing a central role in delivering the programme today, and developing the vision and strategy for tomorrow.

As Head of Policy, Strategy and Engagement:

- collaborate with your peers within the directorate to develop and coordinate the Directorate’s overall strategy, including in preparation for an anticipated spending review and future business cases
- support the teams with policy, engagement and comms as they deliver a series of technical enhancements and changes to existing services, or support departments to create and launch new best of breed end to end digital services where none exist bringing more citizens into digital channels
- lead the programme's approach to policy development, working with product teams to help navigate where central policy input is needed, and externally with Departments and CDDO to ensure alignment with cross-digital transformation policies
- manage and drive engagement with a wide range of stakeholders in other public sector organisations, private and voluntary sector bodies to ensure the digital identity programme fully understands and responds to issues and opportunities regarding privacy, inclusion and interoperability
- respond rapidly to a wide range of day-to-day tasks, including briefing requests and parliamentary business
- deputise for Deputy Directors as required
- lead, manage, guide and support the SP&E team (civil servants and contingent labour with policy, strategy, comms and engagement specialisms)
- you will drive policy or legislation changes where they make sense and help the Directorate achieve its objectives
- be part of the Platforms & Services leadership team and deputise for the senior digital leaders and policy advisors
- partner with the Head of Product and Head of Delivery to lead the delivery of an updated long term vision and near term strategy for Platforms & Services so that it reflects strategic requirements of the whole of government, fits with wider public sector domains, and keeps pace with technology innovation
- support delivery of Platforms & Services programme objectives by leading on senior and cross-cutting engagement, and responding to urgent events and escalations by departments and agencies
- ensure stakeholders across government are both informed about and consulted on Platforms & Services progress and plans, and understand the strategic importance of making effective use of our products and services to meet their business goals
- you and your team will amplify quick wins, and drive policy & engagement plans for longer term more challenging problems, often partnering with departments that have less digital expertise
- this is a high profile area of work. We are looking for a creative individual who can think on their feet, handle rapidly changing circumstances, solve problems and build collaborative relationships

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