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Administrative Officer

7 months ago

Birmingham, United Kingdom Ministry of Justice Full time

**Administrative Officer (Twilight) - 77727**
**£22,940**
**Birmingham**:
**Position**: Administrative Officer (Twilight)

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**Company**: Office of the Public Guardian (OPG), Power of Attorney Services (PoAS)**

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**Location**: Victoria Square House, Birmingham**

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**Grade/Salary** AO (£21,775) pro
- rata**

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**Contract Type** Fixed Term Contract (18 months with a view to permanency)**

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**Overview**:
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**OPG is a fantastic place to work offering a range of development opportunities, health and wellbeing initiatives and diversity and inclusion promotion. We signed up to the ‘Time to Change’ pledge which supports mental health in the workplace, as well as recently receiving a health and wellbeing charter accreditation as we are committed to developing a supportive and inclusive environment that reflects the diverse community we serve.**

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**We are currently going through a period of organisational change, with an ambitious plan over the next few years to embed smarter working in our offices which may include home working in the future.**

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**Our Birmingham office is located centrally within walking distance to Birmingham New Street and Snow Hill train stations as well as the Mailbox and Broad Street.**

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**The role advertised is for an Administration Officer based in Birmingham Power of Attorney Services. There are various roles available in different departments comprising of different functions.**

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**These vacancies are office-based and for twilight shift only.**:
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**The role advertised is an 18-month fixed term contract with a view to permanency.**

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**Responsibilities may include any of the following, but not limited to**:
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- **Supporting and contributing to the aims, objectives and performance of the department to ensure the Business Plan targets are met. Providing best possible customer service, ensuring that all information is accurate, clear, easy to understand and timely.**:

- **Contribute to ‘smarter working’ by following procedures, providing constructive feedback where improvements and efficiencies can optimise customer experience. Participate and contribute in team meetings, developing working relationships across the business where needed.**:

- **Act as a role model, demonstrating behaviours within the MoJ Leadership statement and being a flexible, supportive team member, with good time-management skills to prioritise work.**:

- **Communicating clearly, being honest and transparent, making decisions that involve the relevant people at the right time.**
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- **Communicating with your team within MS Teams.**
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- **Being responsible for your own learning and development with the support and guidance of your line manager and developing a knowledge of HR policies which you will be expected to abide by.**
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**Twilight Working Hours**:
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**Training**:
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**Person Specification**:
**Essential**:
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- **Experience of using Microsoft computer packages, i.e. Word, Excel, Outlook.**:

- **Proficiency in written and oral communication**:

- **Experience dealing with customers.**:

- **Ability to carry out manual handling activities in line with health and safety legislation.**
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**Desirable**:
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- **Experience of working in an operational delivery area or administration role.**
***:

- **Experience of working in a compliance environment.**
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**Application process**:
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- **Managing Quality Service (Level 1)**
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- **Delivering at Pace (Level 1)**

**All interviews will be held remotely via MS Teams**:
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**Reasonable Adjustments**:
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**At OPG we are committed to ensuring our workplace remains diverse and inclusive place to work. We want to help you demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.**

**Salary**:
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**£22,940**

**Additional Information**:
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**Working Arrangements & Further Information**

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**Flexible working hours**

**The Ministry of Justice offers a flexible working system in many offices.**

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**Benefits**

**The MoJ offers a range of benefits**:
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**Annual Leave**

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**A**nnual leave is 25 days on appointment and will increase to 30 days after five years’ service.**

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**There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.**

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**Pension**

**The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.**

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**Training**

**The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.**

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**Networks**

**The opportunity to join employee-run networks that have been est