Quality Outcomes Coordinator

6 months ago


Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

**The job holder will provide**: Administrative support and clinical data collection to support consultants/ surgeons within the Robert Jones and Agnes Hunt Orthopaedic hospital. Support to the Quality Outcomes Manager in ensuring that the Quality Outcomes unit operates efficiently and meets the information needs of the Trust. Coordinate National and Local PROMs work within the Trust. Organise the Quality Outcomes team to ensure that activities are coordinated with clinic and consultant requirements enabling conformance with NHS England.

Undertake the training of the Quality Outcomes staff to ensure that NHS England demands, and requirements are understood and met. Ensure that the Quality Outcomes Unit provides a sustainable and cost-effective resource for audit, research, patient support, outcomes and service improvement. The transfer of information between the Trust and Quality Health, in the case of National PROMs is complex and the post holder will be required to assess, define, agree and implement regular systems updates to comply with changing requirements. The amount of information received is exceptionally high and analysing and interpreting the complex information makes a heavy demand and requires a high level of concentration over a prolonged period.

Ensuring that all data is collected and evaluated correctly and securely. Producing reports for the divisions to show progress on patient outcomes. To provide regular reports and updates on the progress of PROMs and assist the Quality Outcomes Manager in producing PROMs reports as requested. Responsibilities: Preparation & collation of information Collect data and score forms from outpatient and pre-op clinics; Collect data from posted follow-up questionnaires relating to trials, studies and audits involving surgeons at the RJAH and/ or the Quality Outcomes unit; Complete data entry of information collected from theatre, clinic and follow-up score forms on the relevant databases; Ensure the regular collection of forms from Outpatients and Theatre; Follow-up incomplete forms; Monitor statistics of returned score forms and take action as appropriate; Print out various reports for clients and clinical staff on a regular basis; Working within standard operating procedures to complete assessments of clinics to ensure outcome scores are captured appropriately.

Maintain the quality (accuracy and completeness) of the data collection and follow-up where required. Assist with user and acceptance testing of new software Administration Maintain sufficient quantities of score forms in Outpatients and the Outcomes Unit; Ensure the regular dispatch of follow-up score forms to patients; Ensure the regular dispatch of PROMs score forms to the Department of Health and Maintain the Offices filing system. Assist with the preparation of procedure documents. Contact with clients, customers, suppliers or patients Liaise with clients and patients to resolve queries and to ascertain information/reporting requirements; Attend meetings with clients; and Attend Clinic to answer patient queries and to assist patients complete score forms.

Communication & consultation with staff & superiors Liaise with staff and superiors to resolve queries and to ascertain information/ reporting requirements (including representatives of the RJAH Executive Board, Quality Outcomes Manager, Consultants, Registrars, and other clinical and administrative staff); and Attend meetings with clinical and administrative staff. Organise clinic attendance rotas for Quality Outcomes department staff. Organise and present staff briefings when appropriate Act as a filter for incoming task requests to the department logging incoming requests and forwarding to the relevant team. Monitor stationery to maintain adequate supplies, ordering equipment and goods.

Other Duties Other lawful and appropriate duties as requested by the Quality Outcomes Manager, the Operations Manager or the Medical Director, and also by the Governance Manager or the Quality & Safety Matron if operational priorities permit.



  • Oswestry, United Kingdom DERWEN COLLEGE Full time

    Take an active role in supporting students to develop their travel training skills at college and in the wider community, in accordance with the agreed outcomes of the Education Heath Care Plan (EHCP) or equivalent. - Ensure care and independence plans and all associated student documentation and information is current and up to date in line with College...


  • Oswestry, Shropshire, United Kingdom Ernest Gordon Recruitment Full time

    Production Manager Role OverviewWe are seeking a skilled Production Manager to join our team at Ernest Gordon Recruitment. As a key member of our events team, you will be responsible for overseeing the planning and execution of product launches and other events.Key Responsibilities:Manage event logistics, including venue selection, catering, and audiovisual...


  • Oswestry, Shropshire, United Kingdom LQ Resorts Full time

    Hotel Events Coordinator Job DescriptionCompany Overview:LQ Resorts is a family-run collection of quality destination-led Hotel Resorts. We are passionate about hospitality and committed to delivering exceptional experiences for our guests.Job Summary:We are seeking an experienced Hotel Events Coordinator to join our team. As an ideal candidate, you will...


  • Oswestry, Shropshire, United Kingdom Ernest Gordon Recruitment Full time

    Production Manager (Events)£35,000-£40,000 + Progression + Company Benefits + TrainingWe are seeking a Production Manager with a background in product launches and other events or similar to join our innovative and sustainable events company.As a Production Manager, you will be responsible for planning and coordinating events from conception to delivery,...

  • Rtt Validation Clerk

    6 months ago


    Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    Job Purpose Main Duties and Responsibilities Ensure patient referral and outcome information held on the PAS system accurately reflects patients RTT times. To review patient records and use information within to validate RTT data extracted from the PAS system and provided by the Information Team. To input data collected on RTT outcome forms onto the PAS...


  • Oswestry, United Kingdom Newgate World Full time

    **Newgate is a local family business based in Oswestry who design, make and distribute quartz clocks and eyewear.** **We are looking for a bright, well organised and adaptable person with a can-do attitude to help with all aspects of logistics and supply chain administration. You will need to be efficient with paperwork, able to use spreadsheets, neat and...


  • Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    Job summary The Outpatient Booking Office provides a patient focused and responsive contact point for patients, ensuring appointments are booked within specified time limits. We are current appointing for a Booking Coordinator, for a fixed term contract. Outpatient Booking Co-ordinators will manage their own delegated responsibility in operating a...


  • Oswestry, United Kingdom MWH Treatment Full time

    We are looking to strengthen our Construction team with a MEICA Asset, Storage and Deployment Coordinator - Commissioning Support, Site based within the UU Region. You will report directly to the Mechanical Manager initially, then the Commissioning Manager as project progresses. Supporting the ADP MEICA Delivery Team with the receiving of all MEICA assets...

  • Production Director

    3 weeks ago


    Oswestry, Shropshire, United Kingdom Ernest Gordon Recruitment Full time

    Job SummaryWe are seeking a Production Manager with a background in product launches and events to join our innovative and sustainable events company. As a key member of our team, you will be responsible for overseeing the production of our events and ensuring they meet the highest standards of quality and efficiency.Key ResponsibilitiesManage the production...


  • Oswestry, Shropshire, United Kingdom SureCare Group Full time

    About Surecare GroupSurecare Group is a leading provider of nursing care, with a strong commitment to delivering high-quality services and ensuring the well-being of our patients.Job SummaryWe are seeking an experienced Senior Peripatetic Nurse to join our Regional Bank team, working across multiple Care Homes in a specified region. As a key member of our...

  • Booking Coordinator

    6 months ago


    Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    **Key Tasks**: 1. Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments.2. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images....


  • Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    **Key Tasks**: Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images....


  • Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    **Key Tasks**: Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images....

  • Rtt Validation Clerk

    6 months ago


    Oswestry, United Kingdom The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Trust’s Referral to Treatment (RTT) team as a validator. The successful applicants will need to assist in the validation of data used to measure the Trusts compliance with Referral to Treatment (RTT) national return. Joining RJAH is more than just a job - we want our people to have the best opportunities to...

  • Kitchen Coordinator

    2 weeks ago


    Oswestry, Shropshire, United Kingdom Coverage Care Services Limited Full time

    We are looking for caring, sensitive and compassionate individuals to support the delivery of high-quality food and beverages in our homes. Our catering team requires food preparation specialists to work in a fast-paced environment, maintaining a clean and hygienic environment at all times.Responsibilities will include food preparation, basic cooking and...

  • Curriculum Trainer

    5 months ago


    Oswestry, United Kingdom DERWEN COLLEGE Full time

    **Derwen College...The place of possibility!** We have an exciting opportunity for a full time Curriculum Trainer to join our team. As a Curriculum Trainer you will be required to coordinate, mentor and deliver curriculum staff training. **Key Responsibilities**: - Support and deliver curriculum staff training - Provide mentoring support to new staff and...


  • Oswestry, United Kingdom DERWEN COLLEGE Full time

    Deliver person centred care putting the student at the heart of everything and helping them when needed to make their lives easier and improve their quality of life - Take an active role in supporting students to develop their personal care and daily life skills at college and in the wider community in accordance with the agreed Education Heath Care Plan...

  • Support Practitioner

    5 months ago


    Oswestry, United Kingdom DERWEN COLLEGE Full time

    Deliver person centred care putting the student at the heart of everything and helping them when needed to make their lives easier and improve their quality of life - Take an active role in supporting students to develop their personal care and daily life skills at college and in the wider community in accordance with the agreed Education Heath Care Plan...


  • Oswestry, United Kingdom The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

    The Dept. of Orthotics is looking for a booking coordinator and receptionist to work on the RJAH hospital site. They will work with in a supported administration team, and will cover full reception duties with patient contact and also be undertaking office based roles predominantly booking patients appointments. The Orthotics Booking Office provides a...


  • Oswestry, United Kingdom Brook house care LTD Full time

    **Activities Coordinator.** We are looking for an Activities Coordinator with a passion for delivering excellent care to develop, plan, implement activities for our residents. As an Activities Coordinator you’ll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. You will help to...