Neighbourhood Team Leader

5 months ago


London, United Kingdom Tower Hamlets Homes Full time

Would you like to help Tower Hamlets Homes create thriving, safe and sustainable neighbourhoods where residents can be proud of their homes, respect one another, and realise their potential?

We are looking for highly motivated individuals who are committed to the highest standards of customer care to join our Fire Safety Team as a Neighbourhood Fire Safety Team Leader on a 12 month fixed term basis.

THH is committed to ensuring the safety of residents, and the need to focus on fire prevention to minimise potential risks to residents.

The key tasks of the posts are to work in partnership with residents to help them understand the risks and impact, and to encourage them to remove obstructions. You will support residents in doing this by seeking out solutions to the issues they raise. As the Team Leader you will be required to demonstrate strong leadership skills and be able to provide direction to your team. You will be responsible for working closely with the wider Neighbourhoods Team to co-ordinate your activities and plan your work programme.
- Experience of dealing with members of the public
- An ability to build relationships quickly with a wide range of stakeholders
- Strong communication skills
- Have a good understanding of housing management and safeguarding

If you have the talent and ambition to challenge and support THH to deliver new and improved services, an appetite for innovation and aspiration to make a positive difference for residents we would very much like to hear from you.

**Our offer to applicants**

In return for you choosing to work with us, we will offer you a range of great benefits, including:

- 27 days’ paid holiday each year, plus bank holidays
- A fantastic career-average pension scheme
- Cycle to Work scheme, and interest-free loans for season tickets and technology
- Amazing commercial discounts, including discounts at many gyms, shops, and restaurants.
- Your voice heard through our staff forum and networking groups for women and LGBT staff;
- Newly refurbished offices, with free tea, coffee, and shower facilities;
- Flexibility for blended and remote working provisions;
- Working within a diverse and inclusive workforce



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