Administrative Officer
6 months ago
Salary 1
- £22,940
Number of jobs available 1
- 50
Detail of reserve list 1
- 12 Months
Region 1
- West Midlands
City/Town 1
- Birmingham
Building/Site 1
- OPG Victoria Square House, B2 4AJ
Grade 1
- AO
Organisation Grade for MoJ 1
- AO
Post Type 1
- Fixed Term
Duration of appointment 1
- Up to 18 Months
Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type 1
- Administration / Corporate Support
Job description 1
**Position**: Administrative Officer
**Company**: Office of the Public Guardian (OPG), Power of Attorney Services (POAS - Days)
**Location**:Victoria Square House, Birmingham
**Grade**:Administrative Officer (AO)
**Contract Type**: Fixed Term Contract (18 months with a view to permanency) - Rolling Campaign
**Overview**
OPG is a fantastic place to work offering a range of development opportunities, health and wellbeing initiatives and diversity and inclusion promotion. We have recently received a health and wellbeing charter accreditation as we are committed to developing a supportive and inclusive environment that reflects the diverse community we serve.
Our Birmingham office is located centrally within walking distance to Birmingham New Street and Snow Hill train stations as well as the Mailbox and Broad Street.
The role advertised is for an Administration Officer based in Birmingham for Power of Attorney Services. There are various roles available in different departments comprising of different functions. These roles range from casework, administration (filing, post opening etc), quality assurance and registering documents and answering customer calls.
You may be a required to work in different departments during the course of your employment, dependant on business needs. This includes an expectation that you may be trained to work in our customer contact centre.
The MOJ offers hybrid working arrangements where business need allows. However, as part of OPG's commitment in developing its people we are up-skilling and multi-skilling people throughout Power of Attorney Services therefore you are expected to be predominantly office based and carry out duties within any of the POAS business areas.
This is a rolling recruitment campaign. The advert for this campaign may be closed earlier than planned if the desired number of successful applicants is achieved prior to the closing date.
**Responsibilities may include any of the following, but not limited to**:
- Supporting and contributing to the aims, objectives and performance of the department to ensure the Business Plan targets are met. Providing best possible customer service, ensuring that all information is accurate, clear, easy to understand and timely.
- Contribute to ‘smarter working’ by following procedures, providing constructive feedback where improvements and efficiencies can optimise customer experience. Participate and contribute in team meetings, developing working relationships across the business where needed.
- Act as a role model, demonstrating behaviours within the MoJ Leadership statement and being a flexible, supportive team member, with good time-management skills to prioritise work.
- Communicating clearly, being honest and transparent, making decisions that involve the relevant people at the right time.
- Communicating with your team within a remote-working environment (MS Teams). Some roles may include an element of remote working.
- Being responsible for your own learning and development with the support and guidance of your line manager and developing a knowledge of HR policies which you will be expected to abide by.
- Answer inbound telephone calls from external customers in a helpline centre environment, providing appropriate responses to customer queries and escalating requests to other teams where appropriate. You will act as point of contact for the customer, dealing with enquiries in a professional and courteous manner.
**Essential criteria**:
- Experience of using Microsoft computer packages, i.e Word, Excel and Outlook.
- Proficiency in written and oral communication as telephony work will be required.
- Experience dealing with customers.
- Ability to carry out handling activities in line with health and safety legislation.
- Ability to make and communicate informed decisions based on evidence.
**Desirable criteria**:
- Experience of working in an operational delivery area or administration role.
- Experience of working in a compliance environment.
**Application process**
The recruitment for this role will follow the Civil Service Success Profile Framework. You will be tested on different profiles at interview as outlined below. Further information on all the profiles can be found here.
**Interview**
The interview will use the Civil Service Success Profiles.
- **Managing a quality service (Level 1)**:
- ** **Delivering at pace (Level 1)**
All interviews will be held remotely via** **Microsoft Teams**
**Reasonable Adjustments**
At OPG we are
-
Office Administrator
6 months ago
Birmingham, United Kingdom Elitep Full timeWe are currently seeking a dynamic individual to join our client’s team as an Office Administrator for one of our clients who are based in Perry Barr. Position Overview for the Office Administrator: As an Office Administrator, you will play a crucial role in providing general administrative support to the company, including office staff and...
-
Office Administrator
4 weeks ago
Birmingham, United Kingdom CV-Library Full timeAn established and dynamic project management consultancy in Birmingham is seeking a proactive and organised Office Administrator to ensure seamless operations within their bustling office. Working closely with the senior team, including direct support to the Director, the Office Administrator will play a key role in administrative functions and project...
-
Office Administrator
5 months ago
Birmingham, United Kingdom Greener Life Group Full time'''Duties''' We are seeking an Office Administrator to join our team. As an Office Administrator, you will be responsible for overseeing the daily administrative operations of our office. Your duties will include: - Managing and sorting pictures - Requesting any missing pictures from the installers - Communicating with installers and office staff regularly...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full time**Office Administrator (Part Time)** **Birmingham City Centre** **£20,000 - £22,000 pro rata** **(Tuesday, Wednesday, Thursday)** Are you an experienced Administrator looking for a Part-Time role in Birmingham? Bell Cornwall Recruitment are searching for a fantastic Office Administrator (Part Time) to join an Energy Provider in their Birmingham City...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Tudor Employment Agency Full timeDivision: Commercial Location: Birmingham **Salary**: £12.39 - 12.39 per hour Tudor Employment are recruiting an Office Administrator on behalf of our national client operating in the environmental services space. This is an officed based role, working from Tyseley, Birmingham, B11. You will have previous administration and customer service experience,...
-
Office Administrator
3 weeks ago
Birmingham, United Kingdom HAYS Full timeOffice Administrator - Full-time - Handsworth Your new companyYou will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary full-time position, with the possibility of becoming permanent based on performance.Your new roleThe role of an Office...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Alma Personnel Full time**Office** **Administrator** Our well-established client based in Birmingham City Centre are currently recruiting for an Office Administrator to join their team. **Main duties of the Office Administrator role include**: - Data entry. - Organising meetings and schedulling appointments. - Managing the reception area. - Managing inventory of office...
-
Office Administrator
5 months ago
Birmingham, United Kingdom Alwayse Engineering Ltd Full timeDue to the continued growth of our business, we are seeking a dynamic and proactive individual to join our well-established manufacturing company. The role we have available is for a full-time Office Administrator to work alongside the Purchasing Manager and to undertake administrative activities to facilitate the smooth running of the office. Key Duties...
-
Office Administrator
6 months ago
Birmingham, United Kingdom CVL:LDN (Civil London) Full time**Excellent opportunity to work in a rewarding position as an Office Administrator in a busy primary school!** The position as an Office Administrator is working in a warm, caring environment with a friendly team with excellent holidays (work purely during term time). **Salary to £21,692 (36.5hr week) | Stakeholder Pension | Flexible Hours** - **Key...
-
Office Administrator
4 weeks ago
Birmingham, United Kingdom Hays Full timeOffice Administrator - Full-time - Handsworth Your new companyCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.You will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary...
-
Office Administrator
2 months ago
Birmingham, United Kingdom HAYS Full timeOffice Administrator - Full-time - Handsworth Your new companyYou will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary full-time position, with the possibility of becoming permanent based on performance.Your new roleThe role of an Office...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Stepping Stones Care Ltd Full time**Office Administrator** Location: Five Ways, Edgbaston, Birmingham **Salary**: up to £30,000 + Company Benefits **Stepping Stones Care** are looking for an experienced **Office Administrator** to join our Central Team, based at our **Head Office Birmingham** on a **Full-Time Basis**. **About Us** At Stepping Stones Care, we want to make a positive...
-
Office Administrator
5 months ago
Birmingham, United Kingdom intuECO Ltd Full timeJob Summary: **Responsibilities**: - Answer and direct phone calls with proper phone etiquette - Type and distribute correspondence - Maintain a well-organized and efficient office environment - Computerize and maintain filing systems - Assist in the preparation of regularly scheduled reports - Perform data entry tasks accurately and efficiently - Provide...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Poolhall Recruitment Limited Full timePoolhall Recruitment are recruiting on behalf of our client in Birmingham for an office administrator. This is a full time role working for a small established engineering business. Any practical office skills involving administration, telephone handling and sales processing would be advantageous. Training will be given on the products/systems/ & working...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Genesis Employment Services Ltd Full timeDue to the continued growth of the business, we are seeking a dynamic and proactive individual to join our well-established manufacturing company. The role we have available is for a full-time Office Administrator to work alongside the Purchasing Manager and to undertake administrative activities to facilitate the smooth running of the office. Key Duties...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Eco Environment Limited Full timeWe are looking for an administrator to join our busy office. Duties will include: - general office duties - liaising with customers - scheduling with surveyors - dealing with incoming/outgoing calls - compiling project files - collating photographic evidence for installs - general ad-hoc Standard working hours are Monday to Friday from 10am til 6pm,...
-
Office Administrator
6 months ago
Birmingham, United Kingdom Eleven Luxury Estates Full time**Office Administrator** **About the job**: Eleven Luxury Estates is a small dental office in Birmingham looking for an Office Administrator to join our team. The Office Administrator will be responsible for a variety of administrative tasks. These include answering phones, scheduling appointments, taking payments, and preparing and mailing correspondence....
-
Administration Officer
5 months ago
Birmingham, United Kingdom Birmingham City Council Full time**Administration Officer** **Permanent Grade 3 - £25,119 - £31,364** **Working 36.5 Hours per week **The role** This is a front facing role at the Coroner’s office and will involve dealing with the Public and undertaking general office, administration and reception duties. Must be able to deal with bereaved people, the successful applicant will be...
-
Office Administrator
2 days ago
Birmingham, United Kingdom Page Personnel Full timeThe Office Administrator role is a critical position in the Property sector, where the individual will provide comprehensive administrative and secretarial support to the team. The role requires excellent organisational skills and an ability to communicate effectively across all levels. Client Details This company is a well-established and renowned...
-
Office Administrator
2 months ago
Birmingham, United Kingdom CV-Library Full timeThe Office Administrator role is a critical position in the Property sector, where the individual will provide comprehensive administrative and secretarial support to the team. The role requires excellent organisational skills and an ability to communicate effectively across all levels. Client Details This company is a well-established and renowned...