Assistant Administrator

7 months ago


Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

Please refer to the attached job description and person specification for full details of responsibilities. Typing of letters, summaries and reports. Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone. Take accurate messages and ensure these are passed onto the appropriate person.

Organise appointments and transport when needed. Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date. Arrange meetings as and when required. Monitor and maintain the departments stocks.

Accurately input data onto the relevant electronic system, in a timely manner in line with the standard operating procedures. Prepare new information packs when required and monitor supplies of CPFT leaflets to ensure adequate stock levels are maintained. Be responsible for filing of all documentation in the clinical notes, in accordance with relevant procedures. Create and maintain both manual and electronic health records for all active service users and ensure that their location is tracked.

Be responsible for daily maintenance and organisation of your team environment (e.g. Front of House / Team Office). Report concerns, incidents and maintenance issues to the relevant individual, as required. Provide cover as directed by your manager, for other members of the team in their absence and assist with their workloads as necessary.



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