Customer Service Administrator

2 weeks ago


Lichfield, United Kingdom Owen Payne Recruitment Service Ltd Full time

**Customer Service, Customer Support, Call Centre, Customer Advisor**

Are you looking for a new position? Looking for a customer service role?

If yes, then Owen Payne have the position for you

We are currently looking for a Customer Service Administrator to join our traffic management client based within Lichfield. This position will be temporary for 8 weeks however can be longer.
- Due to location, must have own transport
- Must have previous experience within a customer service role
- Must be computer literate
- Good written and verbal communication skills
- Work well as part of a team
- Ability to meet deadlines

**Duties**:

- Advising customers on services and new products
- Resolving customer complaints in a timely and effective manner
- Using IT database and systems
- Manage workload effectively and achieve individual KPIs

**Working Hours**:

- Monday to Friday; 8:30AM till 5PM

**Rate of Pay**:

- £11.17 per hour

**Benefits**:

- PAYE
- Weekly Pay
- Holiday Pay
- 5.6 weeks holiday
- Pension Scheme

**Job Types**: Full-time, Temporary contract

**Salary**: £11.17 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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