Band 2 Admin Support

3 weeks ago

Craigavon, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title :Band 2 Admin Support

Location: Craigavon

Duration : 4 weeks

Rate : 10.42 hpw

Hours :30 hpw

Key Duties:
Carry out the full range of outpatient reception duties, to include meeting and greeting of patients and all associated computer work, eg making review appointments. Arrange appointments for patients which will include telephoning patients as required, issuing appointments letters, adding patients to the outpatient waiting list, recording reviews and all administrative processes involved in the making and follow up of appointments, including booking of interpreters and ambulances

Ensure the security and confidentiality of all patient records and information.

Retrieve and prepare clinical records for outpatient and inpatient attendances and other hospital activities.

Prepare casenotes for primary filing and assist in filing duties as required.

Ensure all information held both manually and electronically is recorded accurately, held securely and kept up to date.

Deal with general enquiries regarding casenote retrieval and storage issues and liaise with a variety of staff regarding these.

Operate the Patient Administration System (PAS), Patient Centre computer database and any other required information systems to assist in the performance of duties.

Use Microsoft Office packages as required to fulfill the duties of the post.

Assist in the maintenance of casenotes and casenote folders ensuring quality standards are met. File documentation as per departmental protocol, ensuring all files are in good order and fit for purpose.

General office duties to include filing, photocopying, scanning and dealing with incoming and outgoing post.

Support archiving and storage projects as directed.

Deal professionally with telephone/face to face enquiries from patients and staff within the company, those outside the company and members of the public, in accordance with customer service standards and company policies and procedures, and in line with Data Protection.

Undertake any other ad hoc administrative and clerical duties, as may be required from time to time.

Comply with Infection control guidelines and the company dress code.

1. 4 GCSEs or equivalent at Grades A-C including English Language or equivalent/higher qualification

**OR**

1 years’ relevant experience in a clerical/administrative role

Experience in the use of Microsoft office Word

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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