Autism Information and Advice Volunteer

4 weeks ago

Derby, United Kingdom Citizens Advice Mid Mercia Full time

_Do you have a passion for volunteering in the heart of your local community and are driven by making a difference?_ Then **Citizens Advice Mid Mercia** is the organisation for _you_**.**_

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are looking for a **volunteer** to join our **Autism Information and Advice Service** to support the team with a day to day running of the project.

**Some examples of what you could do**:

- Run a drop in at a Children’s Centre.
- Attend and lead when needed at peer support groups and events.
- Support autistic people to access the right service by signposting and/ or providing information.
- Assist advisors with research
- Assist with leading training on Autism Awareness

**You don’t need specific qualifications or skills but you’ll need to**:

- Be friendly and approachable
- Be non-judgmental and respect views, values and cultures that are different to your own
- Have patience and treat people with kindness
- Have excellent verbal and written communication skills.
- Be comfortable talking to Neurodivergent people and the general public face to face
- Enjoy working out in the community
- Understand the role of an unpaid/informal carer
- Be able to understand information and explain it to others
- Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- Be reliable and committed
- Have good time keeping skills
- Be willing to undergo a Standard DBS check
- Be willing to undertake training in your role

Full training and support will be given to the successful volunteers to enable them to carry out their role

**What do we offer to our volunteers?**
- You will always be supported by both our staff and other volunteers
- You will receive ongoing support and training to enhance your skills
- You will have regular meetings with senior staff to help you feel part of the team
- Your travel expenses are reimbursed
- We offer a friendly working environment
- We have a range of roles to suit different expertise
- We offer access to counselling and consulting services as well as providing a wellbeing support to all staff and volunteers.

**What’s in it for you?**
- This is an excellent opportunity to support autistic people, parents and carers across Derby City and Derbyshire and enhance their quality of life and wellbeing.
- Attend a range of great events.
- Make a real difference to people’s lives
- Build on valuable skills such as communication, listening and analysing
- Increase your employability
- Work with a range of different people, independently and in a team.
- Have a positive impact in your community.

**The essentials**:
Hours - A commitment of approximately 6 hours per week would be ideal

Location - from home or one of our offices (Peat House, Derby or Church Gresley, Swadlincote) depending on service needs, venues around Derby.

**Inclusion**:

- If you are interested in becoming a volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us._

**Job Types**: Part-time, Volunteer
Part-time hours: 6 per week

**Benefits**:

- Casual dress
- Company events
- Employee mentoring programme
- Flexitime
- Free or subsidised travel
- Health & wellbeing programme
- Work from home

Schedule:

- Flexitime

Work Location: In person

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