Volunteer Receptionist

Are you passionate about volunteering in the heart of your local community and driven by making a difference? Then **Citizens Advice Mid Mercia** is the organisation for you.

Our advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are a dynamic and ever-changing organisation with new services and teams regularly coming on board.

We are looking for a **Volunteer Receptionist** to join our team at our Derby City Centre Office. As the first point of contact for all clients, this is a key volunteering role which makes a huge contribution to the work of our office. You will help us to provide a welcoming face to all visitors and help us to manage enquiries.

Experience is not necessary, but we are looking for individuals who:

- Are friendly and approachable
- Have administration skills and/or reception experience
- Are experienced in working with a diverse range of people and providing a welcoming environment for clients
- Are able to understand information and explain it to others

Some examples of what you could do:

- Answering the door intercom
- Answering the telephone and passing on of messages
- Meeting and greeting clients
- Meeting and greeting visitors and issuing of visitor lanyards
- Taking delivery of items
- Keeping stock of signing in sheets/appointment sheets

What’s in it for you?
- make a real difference to people’s lives
- build on valuable skills such as communication and listening
- increase your employability
- work with a range of different people, independently and in a team
- increase Administrative skills
- being part of a great team / CAMM family

**Job Types**: Part-time, Volunteer

**Benefits**:

- Free or subsidised travel

Schedule:

- Monday to Friday

Work Location: In person