Care Coordinator
5 months ago
Company Description
Our office was established in **Hexham** and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
**Job Description**:
Due to continued growth we are looking to recruit a Care Coordinator who will help support the Care Team in delivering the highest quality service to our clients.
**The Role**:
- Organise and coordinate weekly Care professionals schedules and ensure they are sent out on time.
- Ensure schedules are prepared taking into account of travel time, holidays, training and last minute cancellations
- Ensure client schedules are matched to their needs, with same Care professionals and same times each week, where possible. All our visits are at least 1 hour long, so no 15 minute rushed visits to schedule.
- Develop excellent relationships with both clients and Care professionals so as both enjoy positive experiences.
- Work with the recruitment manager to ensure sufficient current and future staffing levels are met
- Work with Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis
- Add and maintain all client and Care professionals information onto to the electronic scheduling system
- Assist with other adhoc duties as and when required based on the business needs
**Benefits**:
- ** Annual salary up to **£26,000 depending on experience. Any overtime will be paid on top of annual salary.
- ** Refer a friend scheme**: If you refer a friend to work with us, you'll receive a bonus if they stay within the role for 3months +
- ** Mileage and travel time **-** **Up to 45p per mile
- ** Training**:
- award winning training and ongoing support, with genuine career development opportunities
- ** Ongoing support**: We are committed to helping you succeed in your career. Our dedicated team will provide guidance and support whenever you need it.
- ** Exclusive discounts scheme **- at supermarkets, utility providers and more.
- ** Pension scheme **-** **We care about your financial future and provide a company pension scheme.
- ** Blue light card**
**Qualifications**:
**Skills, Experience and Personal Attributes**:
- Preferably at least 1 year’s experience working in a scheduling role within a home care or similar environment
- This can be a highly challenging and sometimes demanding role and therefore you should be highly resilient, positive and have excellent communications skills.
- You should be logical, analytical, well organised as well being able to deal with daily issue that may land on your desk
- Being a team player as you will have to work with the care and recruitment team on a weekly basis
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
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