Ward Coordinator

Ward 4 is a busy stroke and elderly rehabilitation ward based at Hexham General hospital.

Currently we are looking for a full time ward coordinator to work along side our existing team. The vision is to expand the ward co-ordinator service to incorporate evenings and weekend cover.

To provide a comprehensive admin service to the Ward Manager and supporting team.

The post holder will work as an integral part of the ward team. You will beresponsible for the co-ordination of all patient facilities services in the ward area ensuring a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of administrative, minor maintenance, catering, cleaning and other specified tasks to meet individual patient needs as determined by the ward manager.

The post holder will be required to monitor quality standards and report deficiencies and take appropriate action.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Essential

Good organisational and communication skills.

Good Keyboard Skills/IT Skills

Good Customer care skills

Knowledge of PAS system for admissions, transfers and discharges

Ability to prioritise own workload and work without direct supervision.

To be flexible and respond to changing service needs.

High level of personal motivation.

Understanding the need for confidentiality when dealing with patients and their families.

Desirable

ECDL

Understanding of trust policies and procedures

Customer care qualification

NVQ level1/2/3 qualification

Basic CPR/Moving and Handling/Fire/Food Hygiene