Individual Giving Officer

7 months ago


Edinburgh, United Kingdom Mercy Corps Full time

**Location**:Edinburgh, London or UK remote (flexible working options)

**Position Status**:Full-time

**Salary**: Starting range: £27,000 for UK and £31 for London - flexible commensurate on experience.

**About Mercy Corps**

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

**The Team**

The Development Team in Europe drives and supports Mercy Corps’ strategies for restricted, flexible and unrestricted funds, raising profile and influence. Within this department, the Direct Marketing team focuses on strategically growing our supporter base and generating unrestricted and flexible income to further our global work.

**The Position**

Reporting to the Senior Manager of Direct Marketing, the Individual Giving officer will play a critical role within the Development Team primarily looking after our individual donors through the delivery of direct online and offline marketing and communications. You will support the delivery of individual giving and donations across acquisition and retention strategies including direct mail appeals, digital, lottery, stewardship materials and supporter journeys.

You will be responsible for campaign planning, testing, creative development, researching content and images for appeals, agency management and delivery and making sure that any appeal is run efficiently and effectively throughout.

You will play a key role in developing digital fundraising activities within Mercy Corps to maximise income, supporter acquisition and retention through digital channels, including social media, support engaging content creation, frictionless donations on digital channels and some website management.

You will work closely with members of the Development Team in Europe and global MarComms Team to support all fundraising initiatives through mass market, regular giving, legacy fundraising, corporate and foundation partnerships. You will identify storytelling and multichannel campaign opportunities that strengthen our relationships with current and future European supporters and partners, ensuring all content and messaging appropriately represents Mercy Corps’ brand and messaging; and provide analysis reports on key metrics and trends to inform decision making.

When a humanitarian crisis strikes, you will work closely with other members of the Development Team to rapidly develop appropriate reactive content and messaging for social media and website to inform and engage our audiences, coordinating with the wider MarComms and Development Teams as we develop a programmatic response.

We are looking for a natural communicator with attention to detail and passion for creativity. You will be stepping into a fast-paced, ever-evolving environment. We need someone who is excited by change and new challenges, has deep experience in digital marketing and is highly effective at working across teams to make an impact.

**Essential Responsibilities**

***

**Supporter Engagement**
- Proactively take a supporter centred approach to build relationships and maximise engagement and lifetime value with both existing and new supporters
- Demonstrate through engaging content Mercy Corps’ positive impact externally with donors through all communication channels to external supporters/donors

**Supporter Retention**
- Proactively look after our individual giving, regular giving, mid level and legacy supporters to ensure they have an amazing supporter journey experience with us delivering engaging meaningful communications and messaging that will inspire further engagement and maximise retention of supporters

**Supporter Acquisition**
- Working closely with other members of the Direct Marketing Team research and implement new activities and initiatives across Mercy Corps for acquisition of new supporters and donors. create a regular giving programme including welcoming new supporters and leading on the delivery of outstanding supporter journeys and stewardship

**Digital Communications**
- Play a key role in developing digital fundraising activities to maximise income, supporter acquisition through lead generation activities and retention through digital channels
- Support engaging content creation and frictionless donations on digital platforms and website
- Work with the Senior Manager, Direct Marketing in Europe and global MarComms colleagues to support the delivery of a digital communications strategy for Europe focused on increased growth and engagement

**Other**
- Create, manage and evaluate fundraising campaigns for donor retention and acquisition through a variety of income streams - legacy, direct mail, appeals, lottery, raffles etc. This will be done through a variety of marketing channels including print and digital ensuring are all in line with Me



  • Edinburgh, Edinburgh, United Kingdom fst Federation of Scottish Theatre Full time

    descriptions':['Job Summary">At fst Federation of Scottish Theatre, we are committed to driving individual giving through innovative and effective strategies. As our Development and Engagement Officer, you will play a critical role in developing a data-driven approach to engaging individuals and securing donations.">The ideal candidate will have a deep...


  • Edinburgh, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is working with the longest-running amateur dive organisation in the UK to assist with their recruitment of a part-time Administration and Finance Officer. Work Pattern The Administration and Finance Officer workalone and unsupervised, giving support to the Board of Directors and National Diving Council. The AFO works closely with the...

  • Office Admin Assistant

    9 months ago


    Edinburgh, United Kingdom Burness Paull Full time

    **Administration** **Permanent** **Edinburgh** - Are you an organised individual with an aptitude for admin? - We are looking for an Office Admin Assistant to join our Office Admin Support team in Edinburgh. This is a fantastic opportunity to join a leading team in a successful, growing firm. - At the heart of Burness Paull is our independence. - It’s...


  • Edinburgh, United Kingdom Sacro Full time

    Sacro’s mission is to deliver life-changing services that empower people, give hope and protection, and help to build safe communities. We work with a broad range of people, including those harmed by crime and those responsible for that harm. We are looking to appoint an enthusiastic HR and Administration Support Officer to join our team. You will be part...

  • Housing Officer

    3 days ago


    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps Scotland are working with our public sector client to recruit for Housing Officers to work in the Edinburgh area **Rate of pay**: £15.36 per hour **Hours of work**:36 hours Monday - Friday **Location**: Hybrid - Offices based at various locations across Edinburgh **Duration**:Temporary **Immediate Start** The role will also...

  • Mental Health Officer

    7 months ago


    Edinburgh, United Kingdom Digby Morgan Full time

    summary - _ edinburgh, scotland_ - _ temporary_- specialism - social care- sub specialism - social care- reference number - PR-1148366 - job details Are you an experienced Mental Health Officer looking for a flexible locum opportunity? Are you looking to make a difference within Mental Health Services? As well as working with a top local authority in the...

  • Office Administrator

    7 months ago


    Edinburgh, United Kingdom 2i Limited Full time

    Job title: Office Administrator Location: Edinburgh (Full-time office based) Role type: Permanent Hours: 35 hours per week **Salary**: £24,000 **Who are 2i?** We are a leading software testing and quality assurance consultancy. Since our inception in 2005, we have matured into a thought-leading business that can, and does, support organisations of any...

  • Office Administrator

    7 months ago


    Edinburgh, United Kingdom 2i Testing Full time

    Location: Edinburgh (Full-time office based) Role type: Permanent Hours: 35 hours per week **Salary**: £24,000 **Who are 2i?** We are a leading software testing and quality assurance consultancy. Since our inception in 2005, we have matured into a thought-leading business that can, and does, support organisations of any sector or size. We have over 200...


  • Edinburgh, United Kingdom CrossReach Full time

    CrossReach is one of the leading social care providers in Scotland. We have over 1,800 staff, as well as around 500 volunteers, working all across Scotland. Diverse as we are, we are united by our desire to care for those in need, as well as each other. We are currently recruiting for the position of Community and Events Officer. This will involve...


  • Edinburgh, United Kingdom Crossreach Full time

    **Hours per Week** 38.50 **Information** **Part of the 'family’** CrossReach is one of the leading social care providers in Scotland. We have over 1,800 staff, as well as around 500 volunteers, working all across Scotland. Diverse as we are, we are united by our desire to care for those in need, as well as each other. We are currently recruiting for...

  • Office Administrator

    7 months ago


    Edinburgh, United Kingdom RoslinCT Full time

    **Office Administrator** **Who are we?** We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing...

  • Security Officer

    6 months ago


    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    **Security Officer**: Permanent The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests...

  • Operational Officer

    7 months ago


    Edinburgh, United Kingdom Companies House Full time

    **Details**: **Reference number**: - 346077**Salary**: - £22,011 - £23,237- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band B**Contract type**: - Permanent**Business area**: - CH - Customer Delivery Directorate**Type of role**: - Operational Delivery**Working pattern**: - Flexible...


  • Edinburgh, United Kingdom State Street Full time

    **Who we are looking for**: We are looking for individuals with Investment Management Operations and Investment accounting experience who are passionate about working in an energized environment. **Why this role is important to us**: The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to...

  • Compliance Officer

    7 months ago


    Edinburgh, United Kingdom Alexander Mae South West Ltd Full time

    **BUSINESS ASSURANCE / COMPLIANCE ADVISER** **Diploma qualified ideally or 1 / 2 exams away** **Competitive Salary + Up to 25% Performance Bonus + Superb Benefits - Amazing package** **Edinburgh (minimum 2 days office based, 3 days home)** Due to growth my client is looking to recruit “Diploma” qualified “Financial Services Professionals” who are...

  • Security Officer

    6 months ago


    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Are you a dedicated,...

  • HR Officer

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom HMC (Headmasters' and Headmistresses' Conference) Full time

    Job DescriptionWe are currently seeking to fill the position of HR Officer in our school. This is a permanent post, working five days a week from Monday – Friday, 8:30 am – 4:30 pm (35 hours) with flexibility dependent on the demands of the week.The estimated salary for this role is around £25,000-£30,000 per annum, depending on experience.Required...


  • Edinburgh, United Kingdom CrossReach Full time

    CrossReach is one of the leading social care providers in Scotland. We have over 1,800 staff, as well as around 500 volunteers, working all across Scotland. Diverse as we are, we are united by our desire to care for those in need, as well as each other. We are currently recruiting for the position of Donor Relations Officer to support the Donor Relations...

  • Training Officer

    7 months ago


    Edinburgh, United Kingdom RoslinCT Full time

    **Training Officer** **Location**: Edinburgh BioQuarter, Little France **Who are we?** We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that change people’s lives. Collaborative, dedicated and talented people are the backbone of our culture, working both...


  • Edinburgh, United Kingdom Securitas Full time

    About the Role Exciting opportunity for a versatile **Relief Security Officer** in the historic city of **Edinburgh **with **Securitas**! We're looking for an experienced individual with **2 years of security or customer service experience to join our team, working 4 on 4 off for an average of 42 hours a week, including both days and nights.** As a...