Rentals Customer Service Executive

2 weeks ago


Leeds, United Kingdom Lucy Walker Recruitment Ltd Full time

**Rentals Customer Service Executive - Salary £24,000 + £1400 Bonus + Superb Benefits**

We are currently recruiting for a Rentals Customer Service Executive to join an industry leading automotive business based in Leeds on a permanent basis. This roles is sat within a highly successful team offering a superb career ladder for you to quicklyclimb. This is a varied position managing both customer queries and developing supplier relationships, providing effective resolutions with a right first time approach. This is a consultative Customer Service role and is not sat within a call centre environment,rather a small and committed customer centred team.

If you are passionate about building relationships and providing 1st class customer support, managing the end-to-end process of inbound B2C queries, including complaints handling and resolutions provision, this could be the perfect career step for you

**What the Rentals Customer Service Executive role will involve**:

- Resolving all customer complaints in an efficient and professional manner, investigating queries and being proactive in providing a solution for customers.
- Work closely and build ongoing relationships with a supplier network.
- Create bespoke customer reports to manage bookings and provide efficient service levels.
- Keeping the CRM system updated with logging calls or liaising with other teams to gather information.
- Working with KPI's and ensuring you meet deadlines.

We are open to applicants from varied industry backgrounds - the key requirement for this role is both attitude, a driven and positive team player, and ability to handle complaints with patience and tenacity and provide positive outcomes.

**What we are looking for as a Rentals Customer Support Executive**:

- At least 1 years' customer service experience.
- Office based customer service experience with an integral passion for the customer journey.
- Superb written and verbal communication skills with an excellent telephone manner.
- A positive attitude with a great team spirit.
- Computer literate with good understanding and experience of Microsoft Office.

Our client offers a fantastic range of benefits, including superb working conditions with a mix of hybrid working following probation, as well as a generous pension scheme, 25 days holiday + BH and more.


  • Rental Advisor

    1 month ago


    Leeds, United Kingdom RINGWAYS MOTOR GROUP Full time

    This is a fabulous opportunity to join a family run business in the AM top 100 and represent one of our fantastic manufacturer partners. We are looking for ambitious and driven individuals who are passionate in providing world class customer service. This role comes with a basic salary between £23,000.00 and £25,000.00 per annum. What we offer our Rental...


  • Leeds, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Glastonbury A-listers. Wireless headliners. London marathon winners. Notting Hill Carnival dancers. Even royalty. As an Installation Operative with industry leaders, you’ll get to work alongside some of the biggest names in the business. Not to mention a close-knit team of people who make some of the UK’s biggest events happen for...

  • Car Rental Agent

    4 weeks ago


    Leeds, United Kingdom NL COMMERCIALS HOLDINGS LTD Full time

    NL are the largest independent rental company in the North of England, operating a fleet of over 3000 vehicles across 7 sites. Due to continued growth within our business we are looking for a Rental desk assistant to work at our Leeds branch. Duties will include answering the phone, using a PC, using various computer software and general office duties. The...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Executive Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Executive Position to work for a reputable business in central Leeds! This would be an exceptional opportunity for someone who...


  • Leeds, United Kingdom AMT Vehicle Rental Full time

    **Overall Job Purpose** - To process fines / PCNs / other traffic violations - To provide support to vehicle rental administration - Invoicing, both interim and end of hire, keeping all records updated and accurate. - Maintaining and building good relationships with both customers and stake holders. **Scope of Job** You will be part of a small team...


  • Leeds, United Kingdom Page Personnel Sales Full time

    About Our Client Page Personnel have just registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable business within the Financial Services Sector! This would be an excellent opportunity for an experienced customer service professional to join a business that are growing significantly have lots of exciting...


  • Leeds, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Executive, you will be responsible for managing a team of customer service representatives and overseeing the day-to-day operations of the customer service department. **Duties**: - Provide exceptional customer service to clients in person - Answer customer inquiries and resolve issues in a timely and professional manner - Up sell...


  • Leeds, United Kingdom ACIA CONSULTING LTD Full time

    As a Customer Service Executive, you will be at the forefront of our commitment to customer success. Your primary responsibility will be to engage with our valued customers, address inquiries, resolve issues, and ensure a seamless experience. This role requires strong communication skills, empathy, and a passion for exceeding customer...


  • Leeds, United Kingdom Adecco Full time

    Do you deliver world class customer service? Are you passionate about customer care and up selling? If yes we have a fantastic Permanent Customer Service Executive role that could be for you. Adecco have partnered with an independent family-owned Construction equipment supplier that are expanding their customer service team. **Summary** Growth in...


  • Leeds, United Kingdom Manpower Group (UK) Full time

    Manpower UK Print & Packaging Division are currently working on behalf of one of our prestigious partners, a market leading Labels and Flexible packaging company who, having seen consistent growth, and are heavily investing across their business. They are therefore eager to enrich their existing longstanding team with an additional Print Customer Services...


  • Leeds, United Kingdom D. M. Keith Full time

    **Customer Service Centre Executive** This is a fabulous opportunity to join a family run business in the AM top 100. We are looking for ambitious and driven individuals, who are passionate in providing world class customer service. This role comes with a basic salary of £20,000.00 p.a. plus uncapped commission from Service and MOT bookings as well as...


  • Leeds, United Kingdom RINGWAYS MOTOR GROUP Full time

    This is a fabulous opportunity to join a family run business in the AM top 100. We are looking for ambitious and driven individuals who are passionate in providing world class customer service. This role comes with a basic salary of £20,000.00 p.a. plus uncapped commission from Service and MOT bookings as well as product sales including service plans. You...


  • Leeds, United Kingdom Manpower Group (UK) Full time

    Manpower UK Print & Packaging Division are currently working on behalf of one of our prestigious partners, a market leading Labels and Flexible packaging company who, having seen consistent growth, and are heavily investing across their business. They are therefore eager to enrich their existing longstanding team with an additional Print Customer Services...


  • Leeds, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 353471**Salary**: - £22,183 - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Division**Type of role**: - Operational Delivery**Working pattern**: - Flexible...


  • Leeds, United Kingdom Nationwide Platforms Full time

    Mobile Service Engineer Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.  As...


  • Leeds, United Kingdom Hector Francis Full time

    On behalf of our blue-chip client based in Leeds, we are recruiting a customer service advisor to join their team on a full-time basis. **Title: Customer Service Administrator** **Reports To**: Depot Manager **Salary - 25k - 28k Annually **(dependent on experience) **Working Hours -** Monday to Friday 8am-5pm **Purpose of Role**: To help support the...


  • Leeds, United Kingdom Nationwide Platforms Full time

    Mobile Service Engineer Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile...


  • Leeds, United Kingdom Nationwide Platforms Full time

    Mobile Service EngineerSalary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pensionRegular technical training updates from our inhouse team and manufacturers.This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service...


  • Leeds, United Kingdom BonBon Languages Full time

    **German Speaking Customer Service Executive - Technology Product**, **Leeds** **£25 000 - £27 000 per annum starting salary plus benefits** **Monday - Friday 8am - 4pm, 9am - 5pm shifts or 10am - 6pm shifts. 3 days office, 2 at home** Are you looking for a beautiful work environment, and to be challenged and mentally stimulated by a role in customer...


  • Leeds, United Kingdom Network Sales & Marketing Full time

    Network Marketing is looking for a passionate and skilled Customer Marketing Executive to join our client's inclusive and collaborative team. This full-time customer marketing role is based in Leeds with hybrid working and offers a salary of £30,000-£32,000and many excellent benefits. As an attentive and dedicated Customer Marketing Executive, you'll...