Customer Service Advisor

2 weeks ago


Chester, United Kingdom Page Personnel Secretarial & Business Support Full time

I am currently recruiting for a client based in their head offices in Chester town Centre. This is an excellent opportunity for someone to join a well established company with opportunities to progress and grow within a role. If you have previous customerservice or call centre experience then please do not hesitate to apply

**Client Details**

I am currently recruiting for a client based in their head offices in Chester town Centre. This is an excellent opportunity for someone to join a well established company with opportunities to progress and grow within a role. If you have previous customerservice or call centre experience then please do not hesitate to apply

**Description**
- Process calls that come through from the switch board
- Resolve queries and calls from clients and customers
- Meet with contractors and review in relations to KPI's
- Aware of health and safety and issues with jobs
- work within GDPR guidelines

**Profile**
- Passionate about Customer Service
- Excel and Outlook skills
- High degree of accuracy and attention to detail
- Great organisational skills and ability to prioritise and work to tight timescales
- Excellent communication skills, both written and verbal
- Excellent customer service
- Able to manage difficult conversations

**Job Offer**
- Pension
- Life insurance
- Group Income Protection
- Private Medical Insurance
- City Centre Parking
- 25 days holidays plus Bank Holidays
- Retail Perks discounts
- Discretionary Bonus Scheme



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