Service Advisor
2 weeks ago
Job reference number- JW92- Job Type- Full time- Location- Chester, Cheshire, England- Salary- £24250-£35000 per annum**Job description**:
**Service Advisor - Chester Area**
My client is looking for an experienced automotive Service Advisor in the Chester Area.
Working with as a part of a franchised dealership, my client is an innovator in the automotive industry and are looking to increase the number of Service Advisors on their team.
This highly competitive package has been put together because they are searching for the best Service Advisor - cream of the crop
This role will involve:
- As a Service Advisor, you will be the first point of contact for customers in the aftersales department. You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
- Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
- To carry out systematic follow ups, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service and upholding our company values.
- You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
- Must have experience in the role and have absolute confidence in using the Kerridge system.
**Salary**:
OTE expected to be £30,000 - £35,000 dependant on performance, current Service Advisors are forecasting more currently Bonus from Upsell, Labour sales and Service plan sales uncapped.
Hours:
Split shift 08.00 - 17.00 or 08.30 - 17.30 with a 30 minute lunch
Every other Saturday 8.30 - 12.30
In addition to this, the role comes with a company car scheme
Why talk to us? The Solution Automotive have been leading experts in Automotive Recruitment since 1999 Our team know the industry like the back of their hand, and we have exceptional well forged relationships within an expansive network.
**Job SkillS**:
Customer, Service Advisor, Aftersales
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