Customer Assistant

6 months ago


Huntingdon, United Kingdom DENTAL DIRECT UK LTD Full time

Communicate with customers in person and over the phone to address complaints, answer questions, process orders and collect money on overdue accounts.

**Main Responsibilities**
- Answering customer enquiries or passing them on to the appropriate department.
- Giving information and helping to solve customer problems.
- Selling products and taking orders.
- Liaise with sales team and other departments.
- Arranging services for customers, for example, booking onto courses and events.
- Processing complaints and, if appropriate, issuing refunds.
- Taking information from customers and entering it on a database.
- Taking payments over the phone.
- Making sure that the customer's experience is a positive one.

Join our team as a Customer Assistant and be part of a dynamic work environment where your customer service skills will shine.

Pay: £23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Huntingdon: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Certificate of Higher Education (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Location**:

- Huntingdon (preferred)

Work Location: In person


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