Customer Service

1 week ago


Huntingdon, United Kingdom Brook Street Full time

Customer Service Advisor

Job Category: Customer Service
Hours: Monday - Friday, Full-Time no weekends

Salary: £25,000 per annum

Are you passionate about delivering exceptional customer experiences? Do you thrive in a people-focused environment with a positive attitude and a commitment to excellence? If so, we want to hear from you

We are looking for a dedicated Customer Service Advisor to join our team. You'll play a vital role in ensuring that every customer interaction is handled with professionalism, efficiency, and care.

Responsibilities:

Responding to customer inquiries and directing them to the relevant department when necessary.
Providing information and resolving customer queries.
Assisting customers with product purchases and order placement.
Managing email correspondence and liaising with the sales team and other departments.
Handling complaints, returns, and exchanges with empathy and efficiency.
Processing payments, chasing outstanding balances, and setting up new customer accounts.
Accurately entering customer information into our database.
Ensuring every customer's experience is a positive one.

The Ideal Candidate:

A proactive, solution-oriented mindset.
Exceptional communication and interpersonal skills.
Ability to multitask and prioritise tasks in a fast-paced environment.
Strong attention to detail and organisational skills.

Apply today to start your journey toward making every customer experience a great one call Alison (phone number removed) or send your CV

4o

Brook Street NMR is acting as an Employment Business in relation to this vacancy


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