Receptionist and Customer Service Assistant

6 months ago


Huntingdon, United Kingdom Cambridge Regional College Full time

**Cambridge Regional College **have an exciting part-time opportunity for a first-class **Receptionist** to join our friendly reception team at our bustling Huntingdon Campus.

**Cambridge Regional College** is a large and inspirational centre of learning with Campuses in Cambridge and Huntingdon. We have outstanding teaching and leisure facilities and a reputation for excellence in a number of fields. Our campus facilities are among the best in the country, and you’ll find a modern teaching environment with lots of energy and interaction. CRC is a college to be proud of and to be in.

In addition, we value our staff as we understand they make the difference in transforming lives, our investment in our staff has been formally recognised in being accredited with Investors in People Gold status.

**Just some of the rewards you can benefit from joining our staff, include**:

- Supportive and friendly team. We’ll also set you up with a Buddy as well as a Line Manager
- 27 days annual holiday leave entitlement, plus bank holidays (to be pro rata for part time)
- Generous pension scheme (22.7%)
- On site restaurants, retail and coffee outlets (Starbucks at Huntingdon Campus)
- Free on-site car parking
- BUPA Health Expenses cash plan and Occupational Health services
- Discounted rates on Apple products
- Free gym membership option and discounted classes
- Discounted rates on college courses
- Free independent telephone counselling service with our Employee Assistant Programme
- Staff Development opportunities.

**About our role**:
We are looking for a well organised, enthusiastic and motivated individual to join our small reception team. Reporting into the Admin/Reception Manager, in this post you’ll assist in the provision of high standard customer service and collaborate with staff in other areas of the College to provide a responsive and integrated service to potential students as well as current students, visitors and staff.

**This post will include a wide range of duties, including**:

- Assisting in the day to day running of our busy reception function
- Acting as a first point of contact for students, staff and all visitors to the College
- Operating the switchboard, video link barrier controls, minicom, and emergency telephone and college answer machines
- Acting as the first point of contact for Evening Duty Manager, front line First Aider call outs, Emergency Services and Security.

**Hours of Work will be**:
Monday 1pm -7pm

Tuesday 1pm - 7pm

Wednesday 1pm - 5pm

Thursday 1pm - 7pm

Friday 1pm - 4.30pm

You must be well presented, friendly and welcoming and have the ability to work well under pressure, be organised and have excellent customer service skills. You must enjoy and have the ability to work solo and part of a team.

**Safeguarding statement**

Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment.



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