Powerplay Netball League Assistant
3 months ago
**Are you passionate about netball?**
**At Powerplay we run over 80 social recreational netball leagues across the country every week with a larg propotion of these in London.**
**As a League Assistant your role will be to support the running and overseeing of multiple existing London based netball leagues, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience.**
Key responsibilities of the role include:
- Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
- Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
- Managing leads that come in for leagues and ensuring conversion rates are as high as possible.
- Support scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
- Ensuring all teams are paying match fees or encouraged to sign-up for recurring payments.
- Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
- Ensuring sufficient equipment is in place and available for all events to run.
- Support with Recruiting, scheduling, booking and managing umpires to ensure fixtures go ahead.
- Support completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
- Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
- Working with our Marketing team to identify support required within your area.
Working days will be discussed but normally **8 - 10** hours a week between Monday to Friday with the potential for overtime based on business needs.
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