Compliance Specialist

2 months ago

Accrington, United Kingdom Mail Boxes Etc. Full time

People, Innovation and Talent are the core of our organization and we endeavour to commit to our people by providing exciting opportunities for development whilst ensuring we maintain a people focused culture, as we continue to expand. We have an exciting opportunity for a **Compliance Specialist, **to join our team in Accrington

**Person Specification**:

- Carry out Customer Due Diligence (CDD) checks including identifying individuals, entities, and their beneficial owners.
- Maintain compliant records for ‘Resellers’.
- Assist authorities (ie Trading Standards, Police) with mailbox customer enquiries.
- Submit Suspicious Activity Reports (SAR’s)
- To expedite ID uploads, check and verify ID’s using HooYu Remote verification tools and electronic verification of physical ID documentation.
- Ensure MBE (UK) hold the correct ID centrally for mailbox customers.
- Review any high risk/issues with mailbox customers through the Compliance Group.
- Create and maintain mailbox management records for each store during the onboarding process.
- Put on “hold” or “terminate” non-compliant mailbox customers, in-line with company policy.
- Identify mailbox “squatters” and follow the defined process to remove squatters.
- Migrate all aspects of mailbox customer management from the MBE network to MBE (UK).
- Ensure customers are paying for their services and to follow the defined process to put the services on hold, and where necessary, to terminate non-paying customers.
- Ensure mailbox customers are paying the current rates for the services provided including fees for any additional services - such as registered office hosting.
- Cancel mailbox services at customers request, in-line with company policy.
- Provide support to new, migrated and online mailbox customers.

**General activity**:

- Providing analysis and inputting on the continuous improvement of the systems and performance of the division
- KPI reporting, including but not limited to;
- High Risk customers
- Outstanding Risk Assessments
- Outstanding ID
- Suspicious Activity

**Benefits**
- Salary £25,000 - £28,000 per annum
- Company Bonus Scheme
- Performance Bonus Scheme
- 21 days rising with service to a max of 28 plus 8 bank holidays
- Volunteer day initiative
- Hybrid working (60/40)
- Ongoing training and development
- Onsite parking
- Pension

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Accrington: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Compliance: 1 year (required)

Work Location: Hybrid remote in Accrington

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