Contact Centre Agent

THE ROLE You will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your...

THE ROLEYou will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your service,...

**Royal Greenwich Customer Service** **Corporate Contact Centre** **Contact Centre Agent Level 2 (OOH) Scale 5 + 12.5% shift allowance** Do you have experience in delivering first class customer service? Do you like helping people and solving problems? Do you work well as part of a focused and dedicated team in a busy and often demanding environment? If...

A role that will take place in Central London where customer service is key. The Call Centre Agent would be responsible for providing guidance and support to customers so that they are satisfied with the services provided. **Client Details** **Description** As a call Centre Agent your main responsibilities will be: - Answering inbound and outbound...

A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress your...

**Job Title** Guest Relations Specialist **Business Division** Guest Experience (Online Guest Relations) **Reports to** Guest Relations Manager Guest Relations Assistant Manager **Direct Reports** External Contact Centre Team **Primary Working Location** London - Borough & Canary Wharf (_with the potential for Hybrid working following a successful...

Job Title: Call Centre Agent (BPO) - UK Summary: The Call Centre Agent in the Business Process Outsourcing (BPO) sector operates within a fast-paced environment, handling inbound and outbound customer calls. The role involves providing exceptional customer service, resolving inquiries, and supporting clients in various industries. Key...

Have you managed large teams of at least 15 people within a busy call centre environment? Attractive annual leave UNCAPPED BONUS Pension Employee Assistance Programme Monday - Friday only Lead, manage and drive your team performance to meet both our client's and their customer led KPI’s and requirements. Driving individual and team performance...

**About Us** Established in 2001, Confero is a leading UK Outsource Call Centre business that has a portfolio of clients ranging from small firms, leading brands and FTSE 100/250 organisations - based in North West London, Colindale, our offices are conveniently located for London commuters. We are very often the public face of global brands and have the...

**Summary** A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants. **Essential for role**: - Ability...

**Summary** A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants. **Essential for role**: - Ability...

**About the Role** **Responsibilities**: - Provide exceptional customer service as the first point of contact for residents. - Actively listen and demonstrate empathy when supporting residents with their needs. - Work towards achieving positive outcomes by focusing on swift resolutions to enquiries. - Answer inbound calls within agreed service level...

Job Overview: As a Real Estate Call Centre Agent, you will be the first point of contact for clients and prospective customers interested in real estate services provided by our company. You will handle inbound and outbound calls, providing information, answering inquiries and qualifying prospective buyers before passing them on to our brokers. While you...

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further extension. Main accountabilities: Be responsible and accountable for the day-to-day delivery to enable the team to operate effectively and consistently deliver a first-class quality customer...

Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for...

Role: Contact Centre SpecialistPay Rate: CompetitiveDuration: 3-month contract, that has the potential to turn into a permanent role.Hours: 9am - 5pm - office basedLocation: Beaufort House, 15 St Botolph Street, London EC3A 7QUAre you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you:A great...

Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you: ...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead. Daily rate: £400 umbrella IR35 Status: Inside Working to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...