Contact Centre Improvement Lead

Deputy Contact Centre Manager, £30.91ph, Children's Services, EnfieldPertemps are looking for a qualified and experienced Social Workers to work within the Children & Families services at Edmonton Contact Centre. The aim of the service is to provide a safe, secure and child friendly environment where children 0-16 years can have direct contact with the...

THE ROLEYou will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your service,...

About the job you're consideringCapgemini's Intelligent Customer Operations practice takes its inspiration from the lessons of the pandemic. Our vision of customer operations combines a human-digital hybrid that enables the "always on" lifestyle and embodies the spirit of the digital-native customer. Keeping the customer first, we have crafted three offers...

Key InformationDepartment: The Centre for Evolution and Cancer and The Centre for in vivo modelling.Starting Salary: Commencement on the salary range is subject to comparable skills and experience. Future progression is based on annual performance review.Hours per week: 35 hours per week (Full Time)Job DetailsDepartment/Directorate InformationThe Division of...

Location: South Kensington, with regular travel to Institute Cancer Research (Chelsea & Sutton), other Imperial campuses (e.g., St. Mary's, White City, Hammersmith) will be necessary.Job SummaryThe post holder will play a critical role in helping the Centre Manager by managing the Centre's finances, collaborate across departments and divisions to maintain...

Job summaryThe Centre for Higher Education Research and Scholarship (CHERS) provides a focus for pedagogic research and scholarship at Imperial College London. It incorporates the Educational Development Unit, which provides a broad spectrum provision that supports the educational development of all who teach Imperial students, and is home to our academic...

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which...

Job summaryThe Centre for Higher Education Research and Scholarship (CHERS) provides a focus for pedagogic research and scholarship at Imperial College London. It incorporates the Educational Development Unit, whose broad spectrum provision supports the educational development of all who teach Imperial students, and is home to our academic programmes and PhD...

As our Trust grows, we're seeking a standout Trust Primary School Improvement Lead. This role focuses on enhancing teaching and learning across the Trust and developing our PGCE training program with Warwick University.The successful candidate will team up with the Leader of Primary Education and Headteachers to provide inspiring education for all. We aim to...

Moorfields Private Eye Centre - Head of Finance Duration: Permanent This is a unique opportunity to join the Moorfields Private team as the Head of Finance for Moorfields Private Eye Centre on New Cavendish Street. Due to Moorfields being a world renown, market leading provider of Ophthalmic care, individuals will travel far and wide to access the...

Hours: Two days per weekContract: One-year initially, to be renewed subject to fundingDeadline for applications: 5.00pm, Tuesday 30 April 2024The National Migraine Centre is the UK's headache treatment charity, providing not-for-profit consultations for thousands of patients each year, producing patient information and content, and supporting research...

LSE is committed to building a diverse, equitable and truly inclusive university Salary is competitive and not less than £80,006 pa inclusive of London allowance (pro rata) and the salary scale can be found on the LSE Website. This is a fixed term appointment until 30 November 2026 and is part time (c. 4-6 days a month – although the Institute is prepared...

Service ExcellenceFoster a culture of client-centric service excellence within the UK CCC - define, model and hold staff accountable for demonstrating the behaviors that enhance client engagement, build enduring relationships and represent Tiffany Brand values, achieving Client Satisfaction and Service Level Targets. Utilise client surveys and undertake a...

We are looking for an exceptional Centre Manager to help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. The role is based at our beautiful Grade 2 listed building in Southwark. We will consider either a full-time application for a period of maternity cover, or a part-time job share of the role,...

Electrical Improver Location: London Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and...

Job SummaryThe NIHR North West London Patient Safety Research Collaboration (NIHR NWL PSRC) is a £2.6m 5-year grant awarded to Imperial College and Imperial College Healthcare Trust (ICHNT) by the National Institute for Health Research. The Centre sits within IGHI and works collaboratively with principal partners including the (ICHNT), and the IGHI Centre...

Job SummaryThe NIHR North West London Patient Safety Research Collaboration (NIHR NWL PSRC) is a £2.6m 5-year grant awarded to Imperial College and Imperial College Healthcare Trust (ICHNT) by the National Institute for Health Research. The Centre sits within IGHI and works collaboratively with principal partners including the (ICHNT), and the IGHI Centre...

Job summaryWe are inviting applications for a Head of Strategic Communications and Public Relations of the AI for Healthcare Centre (AI4Health). This is a high-calibre professional role which stirs the direction and development of the AI4Health Centre as a brand, supporting its overall partnerships and collaborations.This is a key role, providing strategic...

Job description: Job title: Control Centre OperativeLocation: London, N1 9PTJob type: Full time, permanentWorking hours: 40 hours per week, mix of 12- and 8-hour shifts, earliest start 6.30am, latest finish 23.00pmSalary: £26,624 per annum, plus excellent benefits London Cycle Hire, or Santander Cycles, is the largest cycle hire scheme in the UK and...

This inclusive employer is a member of myGwork - the largest global platform for the LGBTQ+ business community. Company Description is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands...