Contact Centre Specialist

Role: Contact Centre SpecialistPay Rate: CompetitiveDuration: 3-month contract, that has the potential to turn into a permanent role.Hours: 9am - 5pm - office basedLocation: Beaufort House, 15 St Botolph Street, London EC3A 7QUAre you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you:A great...

Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you: ...

**Job Title** Guest Relations Specialist **Business Division** Guest Experience (Online Guest Relations) **Reports to** Guest Relations Manager Guest Relations Assistant Manager **Direct Reports** External Contact Centre Team **Primary Working Location** London - Borough & Canary Wharf (_with the potential for Hybrid working following a successful...

Based in London, an exciting opportunity has opened for a passionate Contact Centre Agent, providing Customer Service to a range of Call Centre and Customer Service industries. You will be the first point of contact for customers in their journey and experiencewith the company. **Client Details** The client is based in the heart of London and is looking...

We are delighted to be working on this fantastic opportunity for a returning client which is seeking to recruit an experienced and proven **Head of Sales Contact Centre**. **Based full-time in my client’s London office**, you will lead a small, yet highly dynamic operation of **B2B sales** focused professionals, all of who are engaging daily with a diverse...

Are you interested in working for a well recognised, growing Fintech business? Have you managed a specialist team within complaints & fraud? Are you keen to work within a London office 3 days per week? Sudale Search is excited to be engaged with this rapidly growing Fintech organisation as they pump further investment into their Contact Centre operation....

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the Southeast. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the...

**Deputy Contact Coordinator** **Days of work: Monday-Sunday (Weekly Rota)** **Reports to: Line Manager** **Hours of work**: _Between _ **9:00 am and 6pm (21 hrs pw) including 2 Saturdays per month** **Salary: £10.00 - £12.00 PH Pro-rata - depending on experience** We are looking for a part time Deputy Contact Co-Ordinator to join our team by ensuring...

**Contact Centre Agent | Hybrid | Permanent** **Location : London/Hybrid** **Salary:£21,548** **Shifts : Various shifts between 07:00 & 19:00, 5 in 7 working days** **Hours : 40 Working Hours** **Benefits**: - 23 days Holiday (increases after worked with us for 3 years) - Day off for your Birthday - Death in Service - Enhanced Maternity and...

**About the Role** **Responsibilities**: - Provide exceptional customer service as the first point of contact for residents. - Actively listen and demonstrate empathy when supporting residents with their needs. - Work towards achieving positive outcomes by focusing on swift resolutions to enquiries. - Answer inbound calls within agreed service level...

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further extension. Main accountabilities: Be responsible and accountable for the day-to-day delivery to enable the team to operate effectively and consistently deliver a first-class quality customer...

A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress your...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

**Customer Service Contact Centre - Full Time & Part time positions available** **£13.00 per hour** **Ongoing Temp** **Hybrid Working** **Location - Colindale, Edgware** Tate are currently recruiting for a Contact Centre Officers to join our client, one of the UK's top housing associations based in Barnet, North London, on a temporary on-going...

We are looking for contact supervisors to supervise contact between children/adults and their parents and/or relatives and complete observation reports to enable an evidence based assessment in a contact centre. Contact Supervisors need to be confident in their ability to work alone and with mínimal supervision, to communicate and engage with parties and...

THE ROLE You will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your...

THE ROLEYou will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your service,...

This high profile Central Government organisation is recruiting for a Permanent Director of Transformation within a high-profile 24/7 Central Government Contact Centre Demonstrable leadership within a significant size and complex contact / call centre is essential - To lead the planning and delivery of the Command and Control Service, which operates on a...

Deputy Contact Centre Manager ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Deputy Contact Centre Manager in the Enfield area. Lead, manage and motivate the team to deliver high performance * Ensure that corporate/departmental people practices are understood and implemented within your service *...