Contact Centre Agent

2 weeks ago


London, United Kingdom Page Personnel Secretarial & Business Support Full time

Based in London, an exciting opportunity has opened for a passionate Contact Centre Agent, providing Customer Service to a range of Call Centre and Customer Service industries. You will be the first point of contact for customers in their journey and experiencewith the company.

**Client Details**

The client is based in the heart of London and is looking for a Contact Centre Agent to join their expanding team. The company is expanding and looking to grow their team in order to manage their needs for Customer Service

**Description**

The responsibilities of a Contact Centre Agent include:

- Dealing with a number of inbound calls
- Recording all information and data accurately
- Actively listen and provide solutions to customers
- Meet targets and quality standards
- Build sustainable relationships with customers

**Profile**

The successful Contact Centre Agent should have:

- Previous experience in Customer Service roles
- Experience in a Call Centre environment is desirable but not crucial
- Access to commute around London
- Great communication skills
- High levels of motivation and enthusiasm
- A team player, with ability to use initiative

**Job Offer**
- 37.5 working hours per week
- Monday to Friday
- Opportunity to work from home
- A competitive starting salary
- Enjoyable team culture
- Great experience in Customer Service


  • Contact Centre Agent

    1 month ago


    London, United Kingdom CitySprint Full time

    **Contact Centre Agent | Hybrid | Permanent** **Location : London/Hybrid** **Salary:£21,548** **Shifts : Various shifts between 07:00 & 19:00, 5 in 7 working days** **Hours : 40 Working Hours** **Benefits**: - 23 days Holiday (increases after worked with us for 3 years) - Day off for your Birthday - Death in Service - Enhanced Maternity and...

  • Contact Centre Agent

    1 month ago


    London, United Kingdom Supper Full time

    About SUPPER: SUPPER is a dynamic and innovative company dedicated to providing exceptional dining experiences. As a Contact Centre Agent, you will play a crucial role in ensuring our customers and partners receive outstanding service across various communication channels. Key Responsibilities: **Customer and Partner Interaction**: - Provide accurate and...


  • Lewisham, Greater London, United Kingdom NRS Child Contact Centre Full time

    The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this. In addition to this, you are also looking at how contact is...


  • LONDON, United Kingdom ALL SAINTS Full time

    THE ROLE You will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your...


  • London, Greater London, United Kingdom ALL SAINTS Full time

    THE ROLEYou will be working within a fast paced global contact centre handling customer communication across multiple channels and report directly into a global team lead. The senior contact centre agent is a key role supporting the organisation of the team's day to day operations and overseeing the workload, as well as leading by example with your service,...


  • Lewisham, Greater London, United Kingdom NRS Child Contact Centre Full time

    NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London. We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team. NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend the...

  • Contact Centre Agent

    18 hours ago


    London, United Kingdom Angle House Orthodontics Full time

    **Contact Centre Agent / Switchboard - Angle House Enfield (**EN2 8PD)** Are your ears ringing? Can you provide a prompt and efficient, first-class response? Engaging with the caller by using a smile is essential. Angle House Orthodontics is looking for outgoing, hard-working and passionate individuals to join our great Contact Centre team! This role is...


  • London, United Kingdom TheICEway Full time

    A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress your...

  • Sales Team Leader

    1 week ago


    Romford, Greater London, United Kingdom Made Employment Ltd Full time

    Have you managed large teams of at least 15 people within a busy call centre environment? Attractive annual leave UNCAPPED BONUS Pension Employee Assistance Programme Monday - Friday only Lead, manage and drive your team performance to meet both our client's and their customer led KPI’s and requirements. Driving individual and team performance...


  • London, United Kingdom Pendragon Group Full time

    Contact Centre Supervisor Stratstone BMW Leeds A basic salary up to £33,000 with £5,000 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service Are you ready to drive beyond the possible; to work for an industry...

  • Team Leaders

    7 days ago


    London, United Kingdom Confero Full time

    **About Us** Established in 2001, Confero is a leading UK Outsource Call Centre business that has a portfolio of clients ranging from small firms, leading brands and FTSE 100/250 organisations - based in North West London, Colindale, our offices are conveniently located for London commuters. We are very often the public face of global brands and have the...

  • Team Leaders

    6 days ago


    London, United Kingdom Confero Full time

    **About Us** Established in 2001, Confero is a leading UK Outsource Call Centre business that has a portfolio of clients ranging from small firms, leading brands and FTSE 100/250 organisations - based in North West London, Colindale, our offices are conveniently located for London commuters. We are very often the public face of global brands and have the...


  • London, United Kingdom Sudale Search & Select Full time

    Are you interested in working for a growing department, within a Financial Technology business? Have you managed a team within complaints & fraud? Are you looking for a role where you can work from home 2 days per week? Do you want to work with one of the UK’s most recognisable company? Sudale Search is excited to be engaged with this Financial...


  • London, United Kingdom BRACKENBERRY INTERIMS Full time

    **About the Role** **Responsibilities**: - Provide exceptional customer service as the first point of contact for residents. - Actively listen and demonstrate empathy when supporting residents with their needs. - Work towards achieving positive outcomes by focusing on swift resolutions to enquiries. - Answer inbound calls within agreed service level...


  • London, United Kingdom Cleveland Clinic London Full time

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ - We believe that every life deserves world class healthcare._ Job Summary **Salary**: £26,000 Hours: Rota between the hours of Monday - Friday 7:30am - 8:00pm and Saturdays 7:30am - 3:30pm Location: 40 Grosvenor Place, London, SW1X 7AW - full-time in...


  • Westminster, Greater London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further extension. Main accountabilities: Be responsible and accountable for the day-to-day delivery to enable the team to operate effectively and consistently deliver a first-class quality customer...


  • London, United Kingdom Adecco Full time

    Role: Contact Centre SpecialistPay Rate: CompetitiveDuration: 3-month contract, that has the potential to turn into a permanent role.Hours: 9am - 5pm - office basedLocation: Beaufort House, 15 St Botolph Street, London EC3A 7QUAre you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you:A great...


  • London, Greater London, United Kingdom Pertemps Social Care Full time

    Deputy Contact Centre Manager, £30.91ph, Children's Services, EnfieldPertemps are looking for a qualified and experienced Social Workers to work within the Children & Families services at Edmonton Contact Centre. The aim of the service is to provide a safe, secure and child friendly environment where children 0-16 years can have direct contact with the...


  • London, United Kingdom Adecco Full time

    Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you: ...


  • London, United Kingdom Imperial College Healthcare NHS Trust Full time

    Do you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case booking and switchboard service. The PSC is a contact centre for patients and...