Contact Centre Improvement Lead

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead. Daily rate: £400 umbrella IR35 Status: Inside Working to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead. Daily rate: £400 umbrella IR35 Status: Inside Working to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...

Belmont Recruitment are recruiting for a Contact Centre Improvement Lead to work with Newham Council on a 3 to 6 month contract with the view to extend.Overall Purpose of JobTo strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.The areas of...

My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...

Belmont Recruitment are recruiting for a Contact Centre Improvement Lead to work with Newham Council on a 3 to 6 month contract with the view to extend. Overall Purpose of Job To strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of...

My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis.The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role:Based in Central London (Hybrid):Act as an operational lead, delivering...

My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...

Due to additional workload, our client has a new vacancy for a Service Improvement Lead - National focussed on their contact centre. This is a temporary role scheduled to run for approx 3 months with potential for extension into FTC. Client is open to candidates is based in London or nationally.Pay rates London: £37.89 National £34.89Brief A total rework...

My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...

The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this. In addition to this, you are also looking at how contact is...

2 Months contract with a Local AuthorityJob Summary:·         Ideally looking for someone with a contact centre background that can support the managers with day-to-day operations and support with the improvement programme we have underway.·         Need someone who can oversee the day to day and embed IT change with the workforce rather...

2 Monthscontract with a LocalAuthorityJobSummary: Ideally lookingfor someone with a contact centre background that can support themanagers with daytoday operations and support with the improvementprogramme we haveunderway. Need someonewho can oversee the day to day and embed IT change with theworkforce rather than build a newsystem. Need someonewho can...

Job Description2 Months contract with a Local AuthorityJob Summary:·         Ideally looking for someone with a contact centre background that can support the managers with day-to-day operations and support with the improvement programme we have underway.·         Need someone who can oversee the day to day and embed IT change with the...

NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London. We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team. NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend the...

Are you interested in working for a growing department, within a Logistics business? Have you got experience managing a contact centre team? Are you looking for a role where you can work from home 3 days per week? Do you want to work for a company who has excellent reviews and an impeccable reputation? Sudale Search are delighted to be partnering with...

Are you interested in working for a growing department, within a Financial Technology business? Have you managed a team within complaints & fraud? Are you looking for a role where you can work from home 2 days per week? Do you want to work with one of the UK’s most recognisable company? Sudale Search is excited to be engaged with this Financial...

Contact Centre Supervisor Stratstone BMW Leeds A basic salary up to £33,000 with £5,000 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service Are you ready to drive beyond the possible; to work for an industry...

A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress your...

**Contact Centre Agent | Hybrid | Permanent** **Location : London/Hybrid** **Salary:£21,548** **Shifts : Various shifts between 07:00 & 19:00, 5 in 7 working days** **Hours : 40 Working Hours** **Benefits**: - 23 days Holiday (increases after worked with us for 3 years) - Day off for your Birthday - Death in Service - Enhanced Maternity and...