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Senior Assistant Technical Officer
2 months ago
An exciting opportunity has arisen for a full time (37.5 hours) Senior Assistant Technical Officers to join our busy team in the Sterile Services Department at Cheltenham General Hospital.
Adopt a flexible approach to working in line with service requirements (early and late shift patterns; weekends and bank holidays),
Good Communication & Interpersonal Skills
Good attention to detail
Excellent customer services attributes
Good numeracy and literacy skills
Good retentive memory
Manual dexterity and the ability to handle heavy instrumentation
As part of Gloucestershire Managed Service (GMS), which is a subsidiary company owned by Gloucestershire Hospitals NHS Foundation Trust, the Sterile Services Departments reprocess reusable surgical devices for internal theatre, wards, and outpatient clinics, but also provide a service to external GP Surgeries and Health Centre's. The department is operational seven days a week and the work we carry out is diverse, interesting and varied. We are a department where there is a lot to learn but we deliver a fascinating essential service with opportunities to develop and progress. We work together as a team to ensure the service provision is delivered on time with a commitment to putting the patient’s procedures and wellbeing at the centre of what we do.
- To attend all Trust mandatory training including:
- Corporate induction
- GHNHSFT mandatory training (to include Infection Control; Safety Awareness; Fire Safety; and Information Governance).
- To undertake local induction training within the Sterile Services Department as required and complete competencies relevant to the work area.
- To manage and monitor staff productivity on a day to day basis within all areas of the department ensuring that surgical and clinical equipment is processed in a timely and efficient manner in accordance with agreed documented standards (i.e. to ensure the cleaning, inspection, assembling, packing, sealing and barcode-labelling of clinical packs, surgical instrument trays and associated equipment according to written and/or verbal work instructions, and to ensure the completion of required tasks, providing timely service delivery to customers and service users by maintaining known deadlines).
- Assist and sometimes manage staff training sessions in order to progress colleagues through all the required skill levels and develop a good understanding of decontamination practices.
- To use the tracking and traceability computer system with regard to ‘tray tracking’ and sterilization in order to ensure that full traceability of equipment takes place.
- Liaise with all users of the service to ensure an efficient and effective service delivery that is customer focused at all times, including acting as liaison with theatre/medical nursing staff regarding any follow up action required on matters of service delivery.
- To ensure that customer complaints and in-process/end product non-conformance incidents are recorded and reported to the relevant manager.
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