Outpatient Administrator
5 months ago
We have a vacancy for a 6 month fixed term / secondment for a full time Outpatient Administrator for the Antenatal service based at City, your main responsibility would be to receive all new referrals into the service and book appointments, scans and all patient care using the hospital systems in line with screening guidance. Dealing with patients, members of the public and other organisations on a daily basis, booking appointments, scans, answering calls and face to face queries.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues.
You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
We have a vacancy for a full time Outpatient Administrator for the Antenatal service based at QMC, your main responsibility would be to receive all new referrals into the service and book appointments, scans and all patient care using the hospital systems in line with screening guidance. Dealing with patients, members of the public and other organisations on a daily basis, booking appointments, scans, answering calls and face to face queries.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues.
You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Be responsible for arranging partial booking follow up appointments.
Using Medway PAS or any other relevant electronic booking systems arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.
Reduce and cancel clinics
Arrange transport as necessary
Ensure Referral to treatment patient data quality is accurate at all times.
Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.
Manage the demand and capacity within the standard operating practice taking decision to escalate to the directorate management team any capacity issues
Support and facilitate directorates in completion and timely update of their Directory of Services
Ensure all referrals are logged and booked in a timely manner meeting the standards in the NUH Access Policy.
Responds to any temporary day to day demand and capacity updates required in Medway
Print appointment/procedure confirmation letters as necessary and send to patients with the relevant information leaflets promptly.
Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
Notify Outpatient Co-ordinator or designated person of any patients who fail to attend their appointment who will take necessary action in line with department and/or Trust policies.
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
Distributing and opening in-coming mail timely and dealing with appropriately.
Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
Undertake any other duties, which may reasonably be required.
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage patient appointments and maintain accurate...
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage patient appointments and maintain accurate...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
4 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
4 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage outpatient appointments, clinics, and diaries, ensuring...
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Outpatient Administrator
6 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeWe are looking to recruit an outpatient administrator to provide comprehensive administrative support to all areas of the service. You will help us to organise and administer activities in line with agreed service priorities. Please see attached job description and person spec for further details.
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Outpatient Administrator
4 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an outpatient administrator to join our team in Sexual Health Services. We are looking for someone with a keen eye for detail who is able to accurately input data and is confident in the use of computerised technology. In addition to the below summary you need to familiarise yourself with the full Job Description and...
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob SummaryThis is an exciting opportunity to join our team at Nottingham University Hospitals NHS Trust as an Outpatient Administrator. As a key member of our Therapy Services Department, you will play a vital role in ensuring the smooth operation of our outpatient services.Main ResponsibilitiesManage outpatient appointments, clinics, and diaries, including...
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob SummaryThis is an exciting opportunity to join our team at Nottingham University Hospitals NHS Trust as an Outpatient Administrator. As a key member of our Therapy Services Department, you will play a vital role in ensuring the smooth operation of our outpatient services.Main ResponsibilitiesManage outpatient appointments, clinics, and diaries, including...
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob SummaryThis is an exciting opportunity to join our team at Nottingham University Hospitals NHS Trusts, where you will play a vital role in supporting the delivery of high-quality patient care. As an Outpatient Administrator, you will be responsible for providing administrative support to our clinical teams, ensuring the smooth running of our outpatient...
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Outpatient Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob SummaryThis is an exciting opportunity to join our team at Nottingham University Hospitals NHS Trusts, where you will play a vital role in supporting the delivery of high-quality patient care. As an Outpatient Administrator, you will be responsible for providing administrative support to our clinical teams, ensuring the smooth running of our outpatient...
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Outpatient Administrator
4 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. You will have excellent customer service skills and be committed to providing a first class service....
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Therapies Outpatient Administrator
5 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity within Therapy & Rehabilitation Services, Clinical Support Division based at QMC. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. The Outpatient Administration service is part of Therapies and Rehabilitation Services, which is one of the Directorates that...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage patient appointments, including scheduling and...
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Outpatient Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeAbout the RoleWe are seeking an experienced and skilled Outpatient Administrator to join our team at Nottingham University Hospitals NHS Trust. As an Outpatient Administrator, you will play a vital role in providing administrative support to our Therapy Services Department.Key ResponsibilitiesManage patient appointments, including scheduling and...
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Outpatient Administrator
1 week ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeJob SummaryThis is an exciting opportunity to work within the Therapy & Rehabilitation Services, Clinical Support Division at Nottingham University Hospitals NHS Trust. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth running of outpatient clinics and services.Main DutiesMaintain accurate and...
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Outpatient Administrator
5 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. You will have excellent customer service skills and be committed to providing a first class service....
