Care Coordinator
7 months ago
Post will be based in Caremark Head Office Bangor.
Principal responsibilities
- Answering all incoming telephone enquiries.
- Processing new service user referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all service user visits and ensuring all visits are covered.
- Maintaining computer systems up to date at all times.
- Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
- To work closely with the Field Care Supervisors.
- To ensure compliance with all office systems and procedures.
- Production of reports and management information as required.
Additional Information:
Essential: Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desirable: Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.
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