Customer Representative

4 weeks ago


London, United Kingdom Communications and Solutions Partners Group Full time

We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.

**Responsibilities**:

- Answer incoming customer calls and respond to inquiries in a professional and timely manner
- Build and maintain strong relationships with customers to understand their needs and preferences, providing personalized recommendations and solutions
- Provide accurate information about products and services
- Collaborate with other team members to ensure customer satisfaction and resolve complex problems
- Collaborate with the sales team to identify opportunities for upselling or cross-selling additional products or services

**Skills**:

- Excellent problem-solving and analytical abilities
- Positive attitude and willingness to learn and adapt
- Strong communication and interpersonal skills, with a customer-centric mindset

Join our team as a Customer Representative and make a positive impact on our customers' experience.

**Salary**: From £23,094.48 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 27/03/2024



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