Customer Representative
6 days ago
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing excellent customer service and support to our clients. This is a great opportunity for someone who enjoys interacting with customers and has strong communication skills.
**Duties**:
- Assisting customers with product information and order placement
- Resolving customer complaints or issues in a timely and professional manner
- Providing support and guidance to customers throughout the purchasing process
- Conducting data entry and maintaining accurate customer records
- Upselling products or services to customers when appropriate
**Qualifications**:
- Excellent phone etiquette and strong communication skills in English
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Ability to work well in a fast-paced environment
- Strong problem-solving skills and attention to detail
**Job Types**: Full-time, Permanent
**Salary**: From £23,139.47 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- London (preferred)
Work Location: In person
Application deadline: 14/03/2024
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