Customer Representative

6 days ago


London, Greater London, United Kingdom Global Partners Ltd. Full time
We are seeking a Customer Representative to join our team.

As a Customer Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.


Duties:

  • Respond to customer inquiries via various face to face challenges
  • Provide information about products and services
  • Resolve customer complaints in a professional manner
  • Upsell products and services to increase revenue
  • Perform data entry tasks accurately and efficiently

Skills:

  • Excellent communication skills in English
  • Strong phone etiquette and active listening skills
  • Ability to analyze customer needs and recommend solutions
  • Multilingual abilities are advantageous
  • Prior experience in customer service or sales is preferred
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously

Job Types:
Full-time, Permanent

Pay:
From £23,571.35 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 26/04/2024

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