Wedding & Events Administrator
7 months ago
**COMPANY**
Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa.
**THE ROLE**
We are currently looking for a Full-Time Wedding & Events Administrator to join our Events Team. The role is responsible of being the ultimate support for the Planning Team and a key communicator with the Operations Team, Kitchen and other relevant departments within the hotel to ensure successful execution of events. Liaising closely with all our Meeting & Conference clients and retrieving all relevant information from them in order to distribute information to other key departments within the hotel to ensure successful execution of all Meetings & Conferences.
**Some of the Key Responsibilities**:
- Ensuring all Orsett Hall event tickets, which are booked online are booked in our Property Management system.
- Ensure all events are checked-in the system on a daily basis.
- Check Analysis codes for Events to ensure revenue is going through the system correctly.
- Providing administration and telephone support for the Events Team.
- Handling conference and meeting enquiries.
- Managing all conference bookings once sold and confirmed by Sales Team.
- Ensuring you are on top of all future and upcoming conferences.
- To discuss and advise clients on food and beverage options, function room options and discussing all the relevant requirements including bedrooms, dinner reservations, room layouts etc.
- Providing administration and telephone support for the Events Team.
- Keep one note up to date for all conferences.
- Check through event billing and make sure all balances are paid for if items have been altered or added on the day.
- Support Events Team with all tasks where they may require your assistance.
- Strong administrational skills
- Eye for detail
- Excellent Customer Service skills
- Excellent organisational skills
- Excellent telephone manner
- Able to multi-task
- Able to work under pressure
- Excellent time management
- Able to meet deadlines
- Excellent computer skills; Outlook, Word, Excel, Rezlynx, VoucherCart
**Job Types**: Full-time, Permanent
**Salary**: £21,907.00-£23,975.00 per year
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
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