Hotel Night Porter
7 months ago
_**POSITION PURPOSE**_
- To provide excellent guest service to all guests at the hotel
- To ensure the safety and security of guests, and the hotel, during the night
- To constantly demonstrate the ability to improve standards and guest services overall
- **WORKING RELATIONSHIPS**_
- Reports directly to the Night Supervisor
- Effectively communicates with all Porters, Reception Staff, all HOD’s, Duty Managers
- **MAIN DUTIES**_
- Assist Front of House and Operations staff as appropriate and requested
- Set up conference rooms as directed by the Night Supervisor
- To manage the set-up of all Conferences, Weddings & Events, ensuring excellent service & guest satisfaction. All areas of each function room/public areas are to be kept clean and serviced correctly, including cupboards
- To ensure all equipment is put back to the correct storage areas in the correct manner to avoid damage
- To carry out any other duties requested by Night Supervisor
- **GENERAL RESPONSIBILITIES & AUTHORITY**_
- To be fully conversant with all methods of presentation.
- To be fully conversant with all Hotel Fire and emergency procedures
- To be familiar with the hotel procedures and policies
- To ensure day to day set-up/break-down and cleaning of all C & B areas are completed in a timely manner
- **PERSONAL & PROFESSIONAL ATTRIBUTES**_
- To be a self-starter requiring the minimum of day-to-day guidance in task completion.
- To demonstrate total commitment to the job role; working hours must be flexible at all times (including most of the weekends), revolving around the requirements of the business
- Personal presentation to be of a high standard, as extensive client contact is required representing the Hotel.
- have an experience in hospitality F&B or Front Office will be beneficial.
- **NOTE**_
- The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.
- you will need to organize transportation to and from work as public transport is not an option.
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: From £11.60 per hour
**Benefits**:
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Grays: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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