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Reception and Reservations Agent

7 months ago


Grays, United Kingdom Orsett Hall Hotel, Restaurant & Spa Full time

**COMPANY**
- Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa._

**THE ROLE**
- The ability work under pressure.
- The ability multi-task.
- To be adaptable.
- To be self-motivated with the ability to complete routine and non-routine tasks as needed.
- Good attention to detail with the ability to spot errors and question information received.
- Basic numeric skills - being able to do basic calculations.
- Good IT skills
- The ability to use own initiative and work on your own when needed.
- The ability to communicate and empathise with a diverse range of individuals.
- To build and maintain a good working relationship with colleagues and customers at all levels.
- The ability to effectively communicate with guests and employees on all levels; an approachable person with a smile.
- The ability to be flexible - able to work weekends, late evenings, early mornings and Bank Holidays. Please note that there are no night shifts as part of this role.

**Job Types**: Full-time, Permanent

Pay: £11.55 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Grays: reliably commute or plan to relocate before starting work (required)

Work Location: In person