Technical Support Advisor
6 months ago
**Technical Support Advisor**
**Quorum Business Park, Longbenton - NE12 8BU**
**Salary**: £23,000 - £25,000 per annum + Performance based bonus
**Working hours**:Full time**, **37.5 hours per week, shift pattern between 9am - 8pm Monday-Sunday (5 days on 2 days off)
**Holidays**: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years’ service
Are you a tech lover?. Do you have customer service experience?
We are looking for passionate and dedicated **Technical Support Advisors** to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting new opportunity.
**Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. **We protect **over 5.1 million families and small businesses across 17 countries **in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
**What you’ll be doing**:
- Providing excellent levels of customer service to our sales security consultants and field technicians. There is a very collaborative and friendly relationship with our colleagues working in the field.
- You will be required to conduct alarm testing and product fault troubleshooting when required.
- Logging all incidents and making sure all communication is logged on our database, ensuring information is up to date. This way we can identify faults and test new solutions when necessary.
**We’d love to hear from you if you have**:
- Ability to multitask effectively whilst keeping a high level of service.
- Good speed typing to register in our systems the reasons and solutions of the incoming contacts while you are speaking.
- Excellent written and communication skills with a problem-solving attitude.
- A collaborative approach to helping us reach our goals, provide the best customer experience and contributing with your ideas and skills.
**Benefits Package**: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
- Enjoy your birthday off as a special treat.
- Satisfy your cravings at our onsite coffee shop and our canteen.
- Stay active with discounted gym and health club memberships.
- Access private healthcare and MediCash cash plan.
- Unlock a world of freebies and discounts with PerkBox.
- Earn rewards through our employee referral program.
- Enjoy discounts on our alarm systems.
- Contribute to a greener lifestyle with the Cycle to Work Scheme.
**Verisure Career Opportunities**
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.
**With over 35 years of insight, experience, and innovation**, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
Thanks to a strong focus on high quality, **our customers are amongst the most satisfied and loyal in our industry.** We have some of the **strongest growth and retention rates globally in consumer-facing services **which demonstrates our exceptional service levels and strong value proposition to our customers.
**Diversity & Inclusion**
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
**Ready to join our team**
Be you. Be more. Be Verisure.
-
Technical Support Advisor
2 weeks ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeThe Company you will be working for: Our client is an established and highly successful Technology company based in Newcastle, supporting an international blue-chip customer base. They are currently looking for a Technical Support Advisor to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please...
-
Technical Support Advisor
5 days ago
Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full timeThe Company you will be working for:Our client is an established and highly successful Technology company based in Newcastle, supporting an international blue-chip customer base. They are currently looking for a Technical Support Advisor to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please...
-
Expert Technical Consultant
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Suncorp Full timeAbout the roleThis position involves providing technical assistance to Claims Advisors by contributing to proactive claims management. The ideal candidate will support the Claims Advisors in making timely and appropriate decisions, ensuring claims strategy is cost-effective and tailored.Key ResponsibilitiesAct as the subject matter expert for the team in the...
-
Sales and Marketing Trainee
5 months ago
Newcastle upon Tyne, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Newcastle upon Tyne. We are professional, customer-centric and data-driven. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire Sales and Marketing Trainee **Duties**: - Learn about the company's products and services, particularly in the...
-
Sales and Marketing Trainee
5 months ago
Newcastle upon Tyne, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Newcastle upon Tyne. We are professional, customer-centric and data-driven. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire Sales and Marketing Trainee Full-time (Monday-Friday) **Duties**: - Learn about the company's products and services,...
-
Sales and Marketing Trainee
6 months ago
Newcastle upon Tyne, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Newcastle upon Tyne. We are collaborative, customer-centric and supportive. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**: We are looking for self-motivated individuals who are looking for a career with growth...
-
Senior Technical Expert
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Full timeJob SummaryWe are seeking a highly skilled Senior Technical Expert to join our team at MTrec Technical in Tyne and Wear. This is an exciting opportunity for a professional with a strong background in engineering to contribute to our company's growth and expansion.About the RoleThe successful candidate will be responsible for delivering technical expertise to...
-
Service Advisor
6 months ago
Newcastle upon Tyne, United Kingdom Purely Automotive Recruitment Ltd Full timePurely Automotive Recruitment proudly offers a fabulous opportunity for a Service Advisor to join our client and their teams based in Newcastle Upon Tyne. Our client is a family-owned company and is one of the most successful automotive retailers in the country - selling some of the most iconic and exciting brands in the world and are looking to grow their...
-
Marketing Trainee
5 months ago
Newcastle upon Tyne, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Newcastle upon Tyne. We are professional, collaborative and supportive. Our work environment includes: - Modern office setting - Relaxed atmosphere - International workforce - Growth opportunities **Marketing Assistant** We are looking for a Marketing Trainee to join our team and help us with our...
-
Inbound Technical Support Advisor
2 weeks ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeRewards and Benefits on offer; * Great Working Environment – a very friendly culture and team atmosphere * Immediate start * Permanent position * Working with an incredibly successful organisation * Woking Monday to Friday * Hybrid working available! The Role you will be doing: * To take ownership & accountability for offering...
-
Customer Service Advisor
6 months ago
Newcastle upon Tyne, United Kingdom First Recruitment Group Full time**Customer Service Advisor** **Location: Stoke-on-Trent** **£22,000 with Commission (OTE to earn £24,000 within 1 year)** Are you a proactive and friendly individual with a passion for helping others? Do you thrive in a dynamic and evolving environment? If so, my client is looking for you to join their team as a Customer Service Advisor in Stoke-on-Trent...
-
Customer Service Advisor
5 months ago
Newcastle upon Tyne, United Kingdom First Recruitment Group Full time**Customer Service Advisor** **Location: Stoke-on-Trent** **£22,000 with Commission (OTE to earn £24,000 within 1 year)** Are you a proactive and friendly individual with a passion for helping others? Do you thrive in a dynamic and evolving environment? If so, my client is looking for you to join their team as a Customer Service Advisor in Stoke-on-Trent...
-
Technical Support
5 days ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeTechnical Support Newcastle upon Tyne Salary from £27k depending upon experience. Full time Based on site Monday to Friday Permanent We are looking for an experienced Technical Support Engineer for a well-established company in the North Tyneside area. You will have excellent customer service skills, a technical mindset, ideally technical...
-
Service Advisor
5 months ago
Newcastle upon Tyne, United Kingdom Premier Recruitment Solutions Full time**Salary Offer**: 28000 - 30000 **Job Reference**: 35599 **Title**: Automotive Service Advisor **Basic Salary**: £28,000.00 **OTE**: GBP £36,000.00/Yr **Overview**: An esteemed dealership in the automotive industry is currently seeking a skilled and customer-oriented Service Advisor to join their dynamic Aftersales Team. Situated within a vibrant...
-
Senior CDM Advisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mattinson Partnership Full timeJob SummaryWe are seeking a highly experienced Senior CDM Advisor to join our team at Mattinson Partnership. As a Senior CDM Advisor, you will be responsible for delivering a variety of projects as a Principal Designer and/or CDM Advisor for various blue-chip clients across commercial, residential, retail, life sciences and education sectors.Key...
-
Sheq Advisor
5 months ago
Newcastle upon Tyne, United Kingdom Ardmac Full time**SHEQ Advisor** **Who are we** We are an award-winning international construction specialist that delivers complex high value workspaces and technical environments. We’ve been leading the way for over 40 years and employ the brightest minds and the most advanced technologies. Our mission is to consistently provide the ultimate solution for high value...
-
Service Advisor
5 months ago
Newcastle upon Tyne, United Kingdom Lookers Plc Full timeOverview: **Location**: Lookers Skoda Kia Newcastle **Hours**:42;** **Monday - Friday 08:00-18:00; plus alternate Saturday’s on a Rota (08:00-13:00) **Salary**:£26,000- £28,000 Lookers Skoda Kia Newcastle is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team Service Advisors, Vehicle...
-
Service Advisor
5 months ago
Newcastle upon Tyne, United Kingdom Lookers Plc Full timeOTE: GBP £30,800.00/Yr. Overview: **Service Advisor** **Newcastle Audi** **Hours: Monday-Friday 8am till 5:30pm, Saturday 8am till 12noon on a rota basis** **Salary: £32,800 OTE (including £26,000 basic, plus bonus)** Are you a service advisor looking for a new opportunity ready for the new year? If the answer is yes, then this could be the role for...
-
Bmw/mini Service Advisor
6 months ago
Newcastle upon Tyne, United Kingdom Lloyd Motor Group Full timeWe are currently looking to recruit a **Service Advisor **at **Lloyd BMW/MINI Retailer in Newcastle** As a Service Advisor your duties will include: - Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. - Advising on technical queries/issues. - Booking vehicles into...
-
Hsqe Advisor
5 months ago
Newcastle upon Tyne, United Kingdom MJ Quinn Full timeHere at MJ Quinn, we currently have an exciting opportunity for **a HSQE Advisor **to join our business. This role is **field based** with frequent travel to sites across **the North of England Area and some of regions of Scotland** **About the role**: Led by the HSQE (Health, Safety, Quality and Environment) Director, the department’s role is to help the...