Customer Support Advisor
4 days ago
**Looking for a company that can provide real progression and development?**
**Are you interested in working for a company leading the future of wealth management?**
**Do you have the skills to really engage with your client base and deliver an unforgettable service?**
If yes, Reed have the ideal role for you
Basic salary is**£20,592 + up to £500 pcm bonus (not sales related)** upon successful completion of probation.
Based in Newcastle, **full time**(40 hrs) on a **hybrid** home work/office mix.
Working hours**:Between 7am - 8pm, open 7 days a week** (currently not working weekends, but contractually will during busy periods).
**The Role**:
- Inbound and Outbound calls **(No Cold Calling or Sales)**:
- Welcoming new clients and regular engagement calls with clients
- Supporting with general enquiries and account/tech support
- Liaising with various departments and Advisors to get the right advice to the client
**The Company**:
- Offering real opportunities to move into different departments, specialise in products and/or complete qualifications
- Opportunity to work for a market leading organisation within their industry
- State of the art offices
- Hybrid working
- Parking on site*
**You will have**:
- Experience in customer facing or administrative role, min 2 years
- A real love of delivering great customer service and the personality to match
- Good PC skills, and comfortable learning new systems and tech
My client values longevity in previous roles
*Limited on site
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