Contact Centre Manager

Job Description: We are looking for a Contact Centre Leader to join our team in Leicester. As a key member of our management team, you will be responsible for leading and developing our customer contact centre team. The ideal candidate will have experience in leading, motivating, and developing high-performing teams in a call centre or office-based...

Hireful is committed to delivering exceptional customer experiences through our award-winning energy efficiency services. As our new Contact Centre Manager, you will play a crucial role in leading our team of Telemarketing Executives to achieve outstanding results.Key Responsibilities:Manage the scheduling and optimisation of sales team appointments and...

Contact Centre Capacity Planner Role OverviewWe are seeking an experienced Contact Centre Capacity Planner to join our team in a key role that involves strategic planning, forecasting, and capacity management for our contact centre operations. The successful candidate will have a strong background in resource planning, forecasting, and analytics, with...

**Contact Centre Agent - Weekdays 1am to 9am At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work -...

The Children's Services in Waddington, Lincolnshire, require an experienced Child Contact Centre Assistant to work at our centres. This role involves supporting families during difficult times, ensuring a safe and welcoming environment for children.Main Objectives:Establish strong relationships with centre users, promoting a positive atmosphere.Facilitate...

About the RoleWe are seeking an experienced Contact Centre Team Leader to join our team in Leicester, with a strong background in customer-facing leadership and data-driven decision-making.ResponsibilitiesLead a team of contact centre agents, focusing on customer satisfaction and retention.Develop and implement strategies to improve first-time call...

**Contact Centre Agent (Weekend daytime)** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because...

Job Title: Business Analyst for Contact Centre OperationsWe are seeking a highly skilled Business Analyst to join our team in a key role that involves strategic planning, forecasting, and capacity management for our contact centre operations. The successful candidate will have a strong background in resource planning, forecasting, and analytics, with...

**Contact Centre Agent** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when youre part of Bellrock, youll get everything you need to be your best at work - because our people are the...

Contact Centre Leader Location - Leicester (Hybrid) Welcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture....

**Contact Centre Agent (FMIC)** **Monday to Friday between hours of 8am to 6pm.** - Answering calls from specific clients and contractors in accordance with the agreed procedures on which performance will be measured - Raising maintenance/security/Health & Safety orders via the Bellrock computerised databases following agreed procedure on which performance...

**Due to continued growth, Nationwide Windscreen Services has a fantastic opportunity available for Contact Centre Agents at our head office in Birstall, Leicester LE4.** **IMMEDIATE START AVAILABLE* **Following successful Interview **Hours**:37.5 hours per week (Monday to Friday, hours between 07:00 - 18:00 with rotational Saturdays...

We are proud of the culture we have built as we have grown to make Selective Marketplace a place that people love to come to work every day. One of the main drivers of that culture is our home-grown, in-house customer success department. We don’t cold call and we don’t upsell, what we do is turn the best CRM technology into trusted communication channels...

Veritas Careers are recruiting for an Elished and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Hinckley. Requirements Ideally you will have experience of working in a franchise dealership as a sales executive or have worked in a fast paced selling call centre...

Veritas Careers are recruiting for an Elished and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Hinckley.RequirementsIdeally you will have experience of working in a franchise dealership as a sales executive or have worked in a fast paced selling call centre...

Veritas Careers are recruiting for an Elished and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Hinckley. Requirements Ideally you will have experience of working in a franchise dealership as a sales executive or have worked in a fast paced selling call...

**About us**: As one of the country’s fastest growing windscreen repair and replacement companies in the U.K Nationwide Windscreen Services offer a fast and efficient service repairing and replacing all vehicle glass across the country. With a combination of owned branches with our sister company Allscreens Nationwide and our large group of Network...

**Contact Centre Agent - Weekends Twilight** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because...

**Contact Centre Agent**: Location: Leicester At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work -...

**Contact Centre Customer Service Agent** At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our...