Admissions Support Officer

1 month ago


Bangor, United Kingdom Bangor University Full time

Applications are invited for the above permanent, full time roles in the University’s central Admissions Team.

The ability to communicate in Welsh is desirable for these posts.

Applications will also be considered to carry out these roles on a part-time or job share basis.

Committed To Equal Opportunities

Overview

Purpose of the Job

Main

**Responsibilities**:

- To provide effective clerical support for the range of administrative activity within the UK Admissions department.- To assist with the organisation and day to day operation of administrative processes and procedures within the UK Admissions department.- To support the organising and coordinating of interviews for select courses (where necessary)- To communicate effectively with both staff and prospective students and maintain effective working relationships with colleagues within the University, and any external body.- Deal with incoming calls from enquirers or applicants and give information advice or guidance where appropriate.- Deal with incoming mail on a daily basis and process accordingly.- Type letters, reports, and documents using word processing facilities for the purposes of communicating with potential students.- Maintain the digital filing system of potential students documents and ensure files required by staff members and other stakeholders are available when required.- Maintain and update local systems and/or spreadsheets as requested by the relevant staff member/Line Manager.- Provide cross-section support on events and activities in relation to UK recruitment, including attending open and offer holder days. This will involve working some evenings and weekends.

Other

**Responsibilities**:

- The post holder will be expected to participate in performance review and developmental activities.- The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.- To organise meetings, book rooms and provide minute-taking as appropriate.Person Specification
- Qualifications/Training_

Essential
- 2 AS Levels or 1 A level or equivalent- ECDL CertificateDesirable- Experience/KnowledgeEssential
- Previous experience of working in an administrative capacity.- Previous finance/accounts experience including financial record keeping and use of purchase order system.- Understanding of the current issues surrounding undergraduate and postgraduate students, especially funding and recruitment- Experience of supervising teams of staff (ideally student/casual staff)- Experience of working within a student or customer-focussed/ service delivery environmentDesirable
- Experience of working in an administrative capacity in a department in Higher Education;- An understanding of the University and academic environment;- Experience of recruiting and training staff.- Experience of organising meetings, managing room bookings and minute taking.- Skills/Abilities_

Essential
- Excellent organisational and administrative skills, attentive to detail, with a systematic and methodical approach to work, yet flexible and adaptable.- Excellent communication skills, verbal, non-verbal and in written communication with the ability to communicate effectively across a wide range of audiences, with the ability to present to audiences and groups of School / College level pupils.- Ability to think creatively and problem solve.- Ability to work on own initiative as well as build and maintain relationships with colleagues from across a range of disciplines- Excellent interpersonal skills with the ability to deal with sensitive issues;- Excellent IT skills including knowledge of Microsoft Office Suite, in particular Excel- Ability to work evenings and weekends.Desirable
- Ability to liaise, establish and maintain positive links with external agencies and providers.- Awareness of Safeguarding issues.- Other_

DesirableGeneral

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmenta



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