![Rennie Grove Peace Hospice](https://media.trabajo.org/img/noimg.jpg)
Coordination Centre Administrator
3 months ago
The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre. This is a full time role, you will be working 37.5 hours per week on a rota basis from Monday to Sunday.
You will need to demonstrate your abilities in the following areas:
- Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
- To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
- Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
- Ensuring that data entry on to the clinical systems is complete and accurate.
- Work on a rota basis covering 08:00 to 18:00, seven days a week.
- Acting as a Rennie Grove Peace Hospice Care ambassador, actively demonstrating our values and positively promoting the specialist care we provide.
We can offer:
- A supportive environment
- Personal development
- Flexible working
- Opportunities to volunteer
- Generous annual leave entitlement
- Opportunity to sustain your NHS pension or a workplace pension matching contributions up to 7%
- Employee assistance programme
- Passionate team with quality at the heart of what we do
If successful you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
**Our commitment to Equality and Diversity**
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection processes and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Rennie Grove Peace Hospice Care. Registered Charity no. 1201713
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