Retail Centre Operations Coordinator

3 days ago


Watford, Hertfordshire, United Kingdom Group 1 Automotive Full time

**Job Summary:**

We are seeking a highly skilled Retail Centre Operations Coordinator to join our team at Group 1 Automotive. This role is responsible for coordinating operations in our busy Retail Centre.

Key Responsibilities:

  • Main Point of Contact for Customer Communication: Develop and maintain strong relationships with customers, promoting additional services and maintaining accurate customer records.
  • Product Knowledge: Stay up-to-date with product knowledge to effectively communicate with customers and promote our services.
  • Scheduling and Customer Calls: Schedule vehicles for appointments and conduct pre-appointment customer calls to ensure seamless customer experiences.

**Requirements:**

  • Excellent Communication Skills: Possess excellent communication and customer service skills to interact with customers.
  • Time Management and Pressure Handling: Demonstrate effective time management and pressure handling skills to meet deadlines.
  • Valid UK Driving Licence: Hold a valid UK driving licence.

**Company Benefits:**

As an employee of Group 1 Automotive, you will enjoy a range of benefits, including:

  • 24/7 Healthcare Access: Enjoy access to 24/7 healthcare facilities.
  • Car Purchasing and Lease Schemes: Take advantage of car purchasing and lease schemes.
  • Servicing Discounts: Receive discounts on servicing.
  • Enhanced Holiday Allowance: Enjoy an enhanced holiday allowance.
  • Paid Birthday Day Off: Celebrate your birthday with a paid day off.
  • Company Share Purchase Plan: Participate in the company share purchase plan.
  • Loan Plans for Colleagues: Access loan plans for colleagues.
  • Colleague Referral Payments: Earn referral payments for colleague referrals.
  • Industry Leading Family Policies: Benefit from industry-leading family policies.
  • Training and Development Options: Pursue training and development opportunities.

$45,000 - $60,000 per annum, depending on experience.



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