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Tenancy Support Coordinator

2 months ago

Croydon, United Kingdom Andrews Property Group Full time

**Dut to the growth of the company's brand-new home based the tenancy support coordinator role** has become available now

**At Andrews o, opportunities come thick and fast for thos**e with the energy and initiative to take them. The ability, hard work, and integrity of our employees have made us one of the UK's most successful independent property specialists. If you can demonstrate the same qualities the sky is the limit.

You need to be prepared to work in a **fast-moving environment and have the energy** and drive to get the job done whilst delivering the **highest levels of customer service**. Of course, you’ll also need to be organised and have strong IT and admin skills.

The Role:

- You will be **connecting with Clients and Tenants over the phone**, building genuinely rewarding **relationships with them**:

- Carrying out **tenants credit references where applicable**:

- Sending **confirmation letters**:

- Arrange **Inventories and Check ins**

You will be:

- Highly organised
- Have a good telephone manner
- Be able to keep calm under pressure.
- **Preferably lettings experience**

Its Home-based role with **occasional travel to Keynsham
- Bristol**

**Work pattern: Monday to Friday 9:30-5pm**

In exchange for your commitment and flexibility, you will be offered a great opportunity to join a **business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up.** Our fantastic benefits package includes:

- **Inspirational training**:

- **Remote working**:

- **Exciting career opportunities - (we have good internal progression rates)**:

- **Birthday Day Off**:

- **Pension**:

- **Death in Service Benefit**:

- **Employee Assistance Program**:

- **Referral Program**:

- **Cycle To Work Scheme**:

- **Optional Health Care Plan**:

- **This is a 5-day working week not 6 like many other agencies**

We look after our people as well as we look after our customers. If you are successful with us you will be offered an attractive benefits package to include fantastic benefits, inspirational training, and exciting career opportunities.

**Our values**

We love to work with people who share our values to ensure the highest standards of support for the people who work with us and who are our customers are provided:

- **We treat every customer as our only customer At Andrews, we believe in building successful long-term relationships with our customers**. We do that by putting in the time and effort to understand all their needs and motivations.
- **We value all our people As one united team, we treat everyone with respect, **prioritizing great two-way communication in every department. We honor our commitments and ensure we’re always looking out for each other. Property
- **We are diverse and we are professional**:

- **We believe in giving back** As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.

Andrews is an equal opportunities employer who is striving for a diverse workforce and inclusive culture. We want all our staff to feel valued, and listened to and we encourage everyone to fulfil their full potential

**Job Type**: Permanent

**Salary**: £21,673.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- lettings: 1 year (required)

Work Location: In person