Build to Rent

4 weeks ago

Croydon, United Kingdom Hamptons Full time

Key Responsibilities of a Lease up Assistant:Â
- Qualify and register portal and telephone enquiries, along with utilising our database to generate viewing appointments on our developments and properties.
- Focus to build rapport, upsell the site and convert initial enquiries to viewing and to deal.
- Meeting new applicants on site
- Organising & carrying out viewing/viewing tours
- Maintain regular contact the Build to Rent team in relation to coordinating viewings and viewing feedback
- Discuss and hand over any offers received to the Build to Rent team
- Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations.
- Marketing, to include canvassing and social media.
- Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
- Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
- Being pro-active and managing time effectively to provide high level of support to the team.
- Have a good understanding of the local market place thus gaining an advantage over our competitors
- Providing a high level of customer service at all times.

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Experience and Skills Required to be a successful Lease up Assistant:

- Excellent organisational and prioritisation skills
- Excellent written and verbal communication skills
- Must have access to a personal mobile and laptop device
- Previous experience within an estate agency or an administration role, an advantage but not essential
- Working knowledge of Microsoft Office

**Benefits**:

- Continued opportunities for career progression
- Award winning training
- Fantastic company culture

In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.

Â

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