Customer Service

2 weeks ago


Plymouth, United Kingdom Pertemps Network Group Full time

**Customer Service (Chapel Assistant)**:

- 3711096631 Applicants

**£12.18 Per Hour**
- Full Time**Temporary**

**Plymouth, Devon**

**Customer Service And Call Centre**

**Job Description**:

- Pertemps have an opportunity for a Chapel Assistant, to work at West Mill Cemetery and Crematorium on a temporary basis initially until May. You will provide ceremonial front of house funeral duties which will be of a high quality, customer focused, flexible and with an attention to detail.
- As the Chapel Assistant, your duties will include Chapel Door attendant, attending interments, scatterings and linked services
You will also be required to:
- Support families and Funeral Directors with ceremonial duties to include receiving the funeral cortege, family and mourners and usher into the chapel. This also includes traffic management and show mourners where to park.- Assist with any enquiries from members of the public, Funeral Directors, Clergy and Celebrants- Ensure dignity and respect is given to the bereaved, visitors and other stakeholders before and after any funeral service- To be suitably dressed and presentable in line with a Bereavement Service environment- Prepare the Chapel for each service ensuring that it is clean and tidy and in line with all relevant Health and Safety requirements and risk assessments- Carry out other duties appropriate to the grade of the post including assisting with funerals, cremations, interments and administration of the deceasedTo be successful for the role, you must have experience of dealing with visitors with compassion and empathy. You must have excellent customer service and communication skills, and have demonstrable experience working in a sensitive service.
- This role is temporary initially until May, £12.18 per hour
- Please APPLY today or contact Chelsea Walker in the Plymouth Pertemps branch.**Plymouth City Council**:
**Pertemps**:
**Chelsea Goodman** 01752 601116
Division 371**Pertemps Plymouth**
- 4th Floor
- Cobourg House
- 32 Mayflower St
- Plymouth
- Devon
- PL1 1QX
- 01752601116



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