Customer Service Advisor

3 weeks ago


Plymouth, United Kingdom Tate Full time

**Customer Service Advisor**

**The Money Centre, Plymouth**

**Permanent**

**£21,000**

Tate are delighted to be working with a consulting, transformation and digital services business to recruit into their Mortgage Support customer service centre. This is a fantastic opportunity for somebody to take their first step into a corporate customerservice environment and our client is excited by the talent within the local Plymouth area

Within this exciting role you will be expected to have telephone conversations with customers that are finding it financially difficult to pay their mortgage. You will be expected to have an empathetic approach but also be resilient enough to find solutionsand agree mortgage payment plans in line with the customers situation.
- Working on Capita's client within the Bank and Mortgages section.
- Dealing with incoming general enquiries.
- All inbound calls, no outbound calling.
- Must be confident working under pressure and be resilient at dealing with complaints and unhappy customers.
- Be able to Deal professionally with people in vulnerable situations.
- Have maturity and empathic conversations.

**Your Experience**
- Strong communication skills combined with a calm personality.
- Grade C in both English and Maths GCSE at the minimum.
- Customer Service experience whether that be retail or hospitality, bonus points if you come from an office based customer service background

**Perks**
- Progression opportunities
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave.
- The opportunity to grow & develop your career within the Financial Services industry.
- Benefits including discounts on retail and technology.
- Our client is based right next to Plymouth Train Station making it super easy to get into the office
- Full training provided and supported throughout.

Tate is acting as an Employment Business in relation to this vacancy.



  • Plymouth, United Kingdom Cathedral Appointments Ltd Full time

    **£20k-£22k DOE | Plymouth Based | Training and development programmes** A Training and Consultancy service, based in Plymouth, which prides itself on customer service, is looking to recruit a Customer Service Advisor to join its friendly yet professional team. **Customer Service Advisor Responsibilities include: -** - Offering high levels of service to...


  • Plymouth, United Kingdom Gi Group Full time

    Gi Group are excited to recruit for temp to perm Customer Service Advisor's working for the Royal Mail Group. Royal Mail Group, the most trusted and successful letters and parcel delivery business, has an opportunity for you to join their team as a Customer Service Advisor. Customer Service Advisor role: - Location: Plymstock, Plymouth - PL9 - Pay rate:...


  • Plymouth, United Kingdom BRCJOBS Full time

    **Customer Services Advisor** **3-4 months contract (potential for extension)** **£13.36 per hour plus holiday pay** **37 hours per week** **Plymouth** Immediate or imminent start! 37 hours per week, £13.36 per hour plus holiday pay. Working 8:30 to 16:30 or 9:00 to 17:00 Monday to Friday Are you passionate about making a positive impact in people's...


  • Plymouth, United Kingdom BRCJOBS Full time

    A genuine temp to perm Opportunity, Immediate or imminent start! Initial 3 month contract with permanent opportunities available after this period 37 hours per week, £11.09 per hour plus holiday pay. Working 8:30 to 16:30 or 9:00 to 17:00 Monday to Friday Are you passionate about making a positive impact in people's lives? Do you thrive on providing...


  • Plymouth, United Kingdom Godwin Recruitment Full time

    Brand-new customer care opportunity! Monday - Friday, 9am - 5pm. Easily accessible location with free onsite parking. Excellent benefits and small friendly team working environment! A leading supplier of healthcare products is recruiting for a customer service advisor to assist in the daily operations of a regional dispensing centre, providing the highest...

  • Service Advisor

    3 weeks ago


    Plymouth, United Kingdom Perfect Placement Full time

    Service AdvisorMuliti-Franchised Main Dealership £24,570 Basic Salary £30,000 OTE Mon - Fri + Sat Rota (1/2)We are currently advertising on behalf of an Automotive Volume Franchised Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Plymouth area.Our Motor Trade Client is seeking a Service...


  • Plymouth, United Kingdom Kream Motor Recruitment Ltd Full time

    An exciting opportunity for an experienced **SERVICE ADVISOR** has arisen at a volume main dealer, part of a fast-growing privately owned automotive group. You’ll be representing a well-known, quality brand - renowned for it’s design and EV / Hybrid technology. You will be responsible for. - Taking customer bookings via all mediums. - Processing...

  • Service Advisor

    1 month ago


    Plymouth, United Kingdom Kream Full time

    (PV4816) A super opportunity has just arisen for a SERVICE ADVISOR to come and join a well-established business, representing one of the country’s most well-known brands. The Service Advisor role is one of the most important roles in the business. It’ all about building warm, trusted relationships. The role holder acts as the relationship manager...


  • Plymouth, United Kingdom Inc Recruitment Full time

    Sales Advisor – With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Plymouth, United Kingdom Inc Recruitment Full time

    Sales Advisor – With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...

  • Customer Advisor

    4 weeks ago


    Plymouth, United Kingdom Success Appointments Full time

    This is a fantastic position for a customer advisor. You would be responsible for outbound customer contact and issue resolution with an emphasis on customer retention joining an existing team. **Key Accountabilities** - Provide support by out bounding customers to understand and resolve questions and issues prior to the customer highlighting. - Investigate...

  • Service Advisor

    7 days ago


    Plymouth, Devon, United Kingdom Jago Consultants Full time

    Service Advisor needed in the Hounslow area of Greater London We are working with a client in the Plymouth area who is seeking a service advisor. Job Role – Service Advisor Salary – OTE £26,000 Hrs Mon-Fri 8am-5:30pm and every other Sat 8:30-12:30 Service Advisor Duties include: Ensuring customers are aware of service and repair work required to...

  • Service Advisor

    1 month ago


    Plymouth, United Kingdom Kream Full time

    An exciting opportunity for an experienced SERVICE ADVISOR has arisen at a volume main dealer, part of a fast-growing privately owned automotive group. You’ll be representing a well-known, quality brand – renowned for it’s design and EV / Hybrid technology. You will be responsible for. Taking customer bookings via all mediums. Processing...

  • Service Advisor

    4 weeks ago


    Plymouth, United Kingdom Toyota Full time

    We are currently on the lookout for a Senior Service Advisor  to join our fantastic Toyota Dealership at  Plymouth . Your day As a Service Advisor you will be the focal point for customers requiring advice, servicing, and repairs to their vehicles. You will also manage the flow of information between the workshop and the customer, always delivering...


  • Plymouth, United Kingdom Vospers Full time

    **The Role** MG in Plymouth have an exciting opportunity for a service advisor to join the team on a full time, permanent basis. A service advisor you'll provide a professional and courteous reception to customers, ensuring the highest standard of customer satisfaction and to promote Vospers core and brand values at all times. **Key Responsibilities &...


  • Plymouth, Devon, United Kingdom Inc Recruitment Full time

    Sales Advisor - With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards....

  • Service Advisor

    1 month ago


    Plymouth, United Kingdom Snows Group Full time

    **Location** Plymouth **Region** Devon **Category** Toyota - Plymouth (STP) (Service) **Vacancy Type** Permanent/Full Time **Salary** £26,000 - £35,000 OTE Competitive salary (Uncapped) **Job Summary** **The Driving Spirit** Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands...

  • Service Advisor

    1 month ago


    Plymouth, United Kingdom Ocean Group Full time

    **Service Advisor - 4 Day Week** Ocean BMW Plymouth are looking for a Service Advisor to join its high performing team. If you have a passion to deliver exceptional customer experience, then this is a great opportunity to develop your career with one of the worlds admired brands in the automotive industry. **Your role** As a Service Advisor, you will be...


  • Plymouth, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre Advisor Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the...

  • Service Advisor

    3 weeks ago


    Plymouth, Devon, United Kingdom kream Group ltd Full time

    A super opportunity has just arisen for a SERVICE ADVISOR to come and join a well-established business, representing one of the country’s most well-known brands. The Service Advisor role is one of the most important roles in the business. It’ all about building warm, trusted relationships. The role holder acts as the relationship manager between the...