Customer Advisor
3 weeks ago
This is a fantastic position for a customer advisor. You would be responsible for outbound customer contact and issue resolution with an emphasis on customer retention joining an existing team.
**Key Accountabilities**
- Provide support by out bounding customers to understand and resolve questions and issues prior to the customer highlighting.
- Investigate diligently any issues raised ensuring excellent service is delivered to retain the customer.
- Manage own workload, regularly updating where appropriate internal and external customers ensuring a timely resolution.
- Proactively highlight to your line manager areas where processes, policies and ways of working can be improved to enhance the overall customer experience and drive positive business change.
- Task orientated work with a requirement to contribute to the overall customer retention mission.
- Ability to navigate several systems to support in the resolution.
- Accountable for own metrics including First Contact resolution and Customer Satisfaction, driving more promoters.
Two weekly timetable: 9am-6pm
Wk 1. Mon 0, Tue 7, Wed 0, Thu 7, Fri 5, Sat 3
Wk 2. Mon 0, Tue 7, Wed 0 Thu 7, Fri 8
-
Customer Advisor
4 weeks ago
Plymouth, United Kingdom Pertemps Network Group Full time**Job Description**: Pertemps have a great opportunity for a Part time Customer Service Advisor to work on behalf of Plymouth City Council. As a Customer Advisor, your role will be to deliver and excellent, customer focused front line service in writing, online, in person and over the phone actively taking ownership of issues and seeing them through to...
-
Customer Services Advisor
1 month ago
Plymouth, United Kingdom Colbern Limited Full time652840-5007-22332 NCD Customer Services Advisor Plymouth Contract £10.19 per hour Our client is looking for an experienced Customer Services Advisor. Working the following rota: - Two weekly timetable Wk 1. Mon 0, Tue 7, Wed 0, Thu 7, Fri 5, Sat 3 Wk 2. Mon 0, Tue 7, Wed 0 Thu 7, Fri 8 - To deliver an excellent, customer focussed front line service...
-
Customer Service Advisor
4 weeks ago
Plymouth, United Kingdom Kream Motor Recruitment Ltd Full timeA super opportunity has just arisen for a **SERVICE ADVISOR** to come and join a well-established business, representing one of the country’s most well-known brands. The Service Advisor role is one of the most important roles in the business. It’ all about building warm, trusted relationships. The role holder acts as the relationship manager between the...
-
Customer Retention Advisor
1 month ago
Plymouth, United Kingdom Rowes Garage Full time**Location**: - Plymouth **Salary**: - £10.42 Per Hour + Commission & Incentives **Benefits**: - After a 6 month probation period you will be eligible for the Rowes Employee Benefit Scheme. **Working Hours**: - minimum of 30+ Hours Per Week **Driving Licence Required**: - No What you’ll do: - _Have great conversations to meet our customer’s...
-
Service Advisor
2 weeks ago
Plymouth, United Kingdom Perfect Placement Full timeService AdvisorMuliti-Franchised Main Dealership £24,570 Basic Salary £30,000 OTE Mon - Fri + Sat Rota (1/2)We are currently advertising on behalf of an Automotive Volume Franchised Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Plymouth area.Our Motor Trade Client is seeking a Service...
-
Customer Service Advisor
1 week ago
Plymouth, United Kingdom iQ Student Accomodation Full time**_Doing the right thing, even when nobody's watching? It's an iQ thing._** iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities** their best year yet.** Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make...
-
Inbound Customer Service Advisor
4 weeks ago
Plymouth, United Kingdom RSD Recruitment Full time**Inbound Customer Service Advisor** **Plymouth** **19,000 per annum + Commision (OTE)** We are currently looking for Merchandise Consultants to join our team. Reporting to your Merchandise Manager, you will support the growth of our wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from a...
-
Service Advisor
1 month ago
Plymouth, United Kingdom JUST RECRUITMENT SOLUTIONS LTD Full time**Service Advisor Vacancy - Plymouth - £28,000** Experienced Service Advisor Prestige Franchise Dealership £28,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Service Advisor
5 days ago
Plymouth, United Kingdom JUST RECRUITMENT SOLUTIONS LTD Full time**Service Advisor Vacancy - Plymouth - £28,000** Experienced Service Advisor Prestige Franchise Dealership £28,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Sales And Customer Service
22 hours ago
Plymouth, United Kingdom Inc Recruitment Full timeSales Advisor – With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...
-
Sales And Customer Service
16 hours ago
Plymouth, United Kingdom Inc Recruitment Full timeSales Advisor – With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...
-
Senior Service Advisor
4 weeks ago
Plymouth, United Kingdom Accord Resourcing Full timeOur client is a well-known and prestigeous japanese car dealership with several depots across West of England. Currently they are looking for an experienced Service Advisor who would like to progress and to be trained into becoming a Service Manager. You will have minimum of 2 years experience in automotive dealership as a Service Advisor. You will be...
-
Sales Advisor
1 week ago
Plymouth, United Kingdom 360 Resourcing Solutions Full time**Join Our Team - Sales Advisor** Are you passionate about interior design and helping customers create their dream living spaces? We are seeking dedicated individuals to join our Plymouth team as Furniture Sales and Design Advisors. If you have a flair for design, excellent communication skills, and a passion for delivering exceptional customer service, we...
-
Membership Advisor
4 weeks ago
Plymouth, United Kingdom SSG Training and Consultancy Ltd Full timeAs a member of our Advisor Membership Team you will actively contribute towards our goal of: - **Inspiring people and businesses to work safely and sustainably**_ As a Membership Advisor, you will provide assistance to our Health, Safety, Employment Law and ISO members, ensuring that the service they receive exceeds expectations. **Customer service** -...
-
Senior Service Advisor
4 weeks ago
Plymouth, United Kingdom Accord Resourcing Full timeOur client is a well-known and prestigeous japanese car dealership with several depots across West of England. Currently they are looking for an experienced Service Advisor who would like to progress and to be trained into becoming a Service Manager. You will have minimum of 2 years experience in automotive dealership as a Service Advisor. You will be...
-
Senior People Relations Advisor
4 weeks ago
Plymouth, United Kingdom Livewell Southwest CIC Full time37.5 hours per week. An exciting opportunity has arisen for a Senior People Relations Advisor to work within the People Team at Livewell Southwest. The Senior People Relations Advisor will report to the People Business Partners and will provide a customer-focussed, high quality, responsive advisory service and provide a full range of Employee Relations...
-
Service Advisor
1 month ago
Plymouth, United Kingdom Ocean Group Full time**Service Advisor - 4 Day Week** Ocean BMW Plymouth are looking for a Service Advisor to join its high performing team. If you have a passion to deliver exceptional customer experience, then this is a great opportunity to develop your career with one of the worlds admired brands in the automotive industry. **Your role** As a Service Advisor, you will be...
-
Nights Customer Service
4 weeks ago
Plymouth, United Kingdom DK Recruitment Full time**NIGHTS CUSTOMER SERVICE / CONTACT CENTRE AGENT** Looking for a night’s customer service personwho has good communication, administrative, call handling and listening skills with experience using Microsoft Office is required for a well-established retail business. **JOB OVERVIEW**. Working as a Customer Service Advisor / Contact Centre Agent your role...
-
Sales Advisor
3 weeks ago
Plymouth, United Kingdom New Look Full timeSales Advisor - Permanent- Plymouth - Drake Circus- 16 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to...
-
Sales Advisor
6 days ago
Plymouth, United Kingdom New Look Full timeSales Advisor - Temporary- Plymouth - Drake Circus- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be...