Nights Customer Service
1 month ago
**NIGHTS CUSTOMER SERVICE / CONTACT CENTRE AGENT**
Looking for a night’s customer service personwho has good communication, administrative, call handling and listening skills with experience using Microsoft Office is required for a well-established retail business.
**JOB OVERVIEW**.
Working as a Customer Service Advisor / Contact Centre Agent your role will include being on the front line, call handling managing, providing information and ensuring full customer satisfaction.
As a Customer Service Advisor / Contact Centre Agent you will work in a varied and fast paced environment where you will be required to provide support and comprehensive product / service information to customers.
**Role**
Your duties as a Customer Service Advisor / Contact Centre Agent will include:
- Working in a varied and fast paced environment the Client Service Teams work to promote a culture of customer satisfaction by delivering timely and accurate responses to customer’s needs
- Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data
- Trained and provided with the tools and technology to respond to customer’s needs. Client Service Advisors can enjoy working on a variety of tasks throughout the working day, reaching across geographical boundaries and Industry sectors
- Call handling
- Diary Management and logístical coordination of clinical appointments to achieve service level agreements and to support the clinical service delivery across the company footprint and network of third-party providers
- Maintaining and updating personal sensitive information - in line with current GDPR
- Undertaking all administrative processes and providing professional, timely and accurate responses to all enquires
- Takes ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data, in line with GDPR guidelines
- Work in a varied and fast-paced environment to deliver prompt, accurate responses to all customer enquiries to enhance the customer journey
**CANDIDATE REQUIREMENTS**
- Previous NIGHTS customer service skills and experience
- Proficient in handling inbound and outbound calls, listening to customers’ needs and requests providing
- Able to provide helpful solutions to clients problems
- Proficient use of Microsoft Office and IT Solutions
-
Customer Assistant
2 days ago
Plymouth, United Kingdom Morrisons Full time**About The Role**: Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to...
-
Night Porter
4 days ago
Plymouth, United Kingdom Crowne Plaza Plymouth Full time**Night Porter**: Competitive Salary and Benefits Crowne Plaza Plymouth, PL1 2HJ **Why join us?**: As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023! - Stays across the UK at employee rate (a HUGE discount!) - Discounted Friends and Family rates...
-
Customer Service Representative
2 weeks ago
Plymouth, United Kingdom TAXIFIRST Full time**TAXIFIRST IS THE LARGEST AND MOST SUCCESSFUL TAXI COMPANIES IN PLYMOUTH. WE ARE PLEASED TO ANNOUNCE THAT DUE TO GROWING DEMAND, WE HAVE A FULL TIME POSITIONS AVAILABLE.** **THE JOB**: - **ANSWER CALLS FROM OUR CUSTOMERS AND FOLLOW UP ANY REQUESTS AS QUICKLY AND EFFICIENTLY AS POSSIBLE.** - **WORK AS A TEAM TO COMPLETE ALL TASKS THAT MAY ARISE, SUCH AS...
-
Night Auditor
2 weeks ago
Plymouth, United Kingdom Plymouth Central Hotel Full timeUnder the direction of the Front of House Manager and within the limits of the Hotel Policies and procedures, to oversee and direct all aspects of Night Audit, Switchboard and Front desk. Responsible for offering a welcoming and seamless check in/check out for all guests, manage incoming calls, enter bookings into our PMS system, deal with general enquires,...
-
Night Porter
4 weeks ago
Plymouth, United Kingdom Fox House Studios Full timeWe are looking for a trustworthy and reliable individual to join our team as a Night Porter to start ASAP. DUTIES AND RESPONSIBILITIES: - Continue a high level of customer service when communicating with guests - Answer any emergency calls throughout the night - Monitor the Hotel using CCTV and conduct regular checks of the property - Remain calm in...
-
Night Supervisor
4 days ago
Plymouth, United Kingdom Crowne Plaza Plymouth Full time**Night Supervisor**: Competitive Salary and Benefits Crowne Plaza Plymouth, Plymouth PL1 2HJ **Why join us?**: - Stays across the UK at employee rate (a HUGE discount!) - Discounted Friends and Family rates (that’ll make you really popular!) - 50% off food and beverage in our hotels - A range of development and apprenticeship programmes - We’re...
-
Customer Service Assistant
2 days ago
Plymouth, United Kingdom Appleby Westward Group Ltd Full time**Customer Service Assistant** **SPAR North Hill, Plymouth Store** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting and varied...
-
Nights Team Member
3 days ago
Plymouth, United Kingdom Premier Inn Full timeWe're currently recruiting in our Plymouth City Centre (Derrys Cross). Working 16 hours per week, paying between £12.09 to £12.39 per hour. **Nights Team Member - Plymouth - Plymouth City Centre (Derrys Cross)** Come and be a Nights Team Member at Plymouth City Centre (Derrys Cross). As the go-to for our hotel overnight guests, use your calm personality...
-
Transport Planner
1 month ago
Plymouth, United Kingdom Gregory Full timelocation_on - Ernesettle - PL5 2SA 16/06/2023 - Transport Planner (Nights) The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** Salary between £32,000pa - £34,000pa depending on experience. Hours of work: 16:00pm to 01:00am, Monday to...
-
Night Manager
1 month ago
Plymouth, United Kingdom OCS Group Full timeSummary & Purpose of the Role The main purpose of the role is to provide operational management of the night shift for the estate including all planned and reactive tasks together with Statutory compliance obligations. Management of the Security and Cleaning night teams to ensure all security and cleaning KPI's and services meet the demands of the...
-
Customer Service
4 days ago
Plymouth, United Kingdom MBM (SW) LTD Full timeAre you a skilled communicator with a passion for delivering exceptional customer service? We have a number of full time and part roles to fulfil to cover our two ecommerce websites. Whether you are an experienced customer service advisor, worked within the construction merchant industry or looking for a new role, we want to hear from you! We're excited to...
-
Customer Representative
4 days ago
Plymouth, United Kingdom Pareto Full time**Customer Representative** Location: Plymouth **Salary**: £27k (£42k) Ref: J13559:SW:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As Graduate Customer...
-
Hotel Night Porter
1 month ago
Plymouth, United Kingdom St Elizabeth's House Full timePart-Time Night Porter required for boutique hotel. 16 hours a week over 2 nights. With the possibly to cover holidays if required. **Duties include**: Actively engaging with our guests to ensure satisfaction Answering the phone. Responding to in-house guest enquiries Escorting Guests to their rooms and assisting with luggage Setting up of conference...
-
Labourer - Nights - Must Drive
4 days ago
Plymouth, United Kingdom Calibre Search Full timeJob Title: Refrigeration Case Cleaning Technician -Must Drive Location: Plymouth region Salary: £25210 per annum Benefits: Company Van, Pension, Private Health, 33 days holiday (including bank holidays) Hours: 42.5 hours - Sunday to Thursday - Nights A fantastic opportunity has arisen for a Refrigeration Case Cleaning Technician to join one of the country's...
-
Night Support Worker
1 day ago
Plymouth, United Kingdom Sellick Partnership Full time**Night Support Worker** **Temporary, Full time** **Plymouth** Night Support Worker required to work with a Plymouth based association. My client are seeking a Support Worker to join their team on a temporary, full time basis. As the Night Support Worker you will be providing support to young individuals between the ages of 16-21 in temporary...
-
Customer Service Assistant(Nights)
3 days ago
Plymouth, United Kingdom Appleby Westward Group Ltd Full time**Customer Service Assistant** **SPAR North Hill, Plymouth Store** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting and varied...
-
Night Porter
2 weeks ago
Plymouth, United Kingdom Leonardo Hotel Plymouth Part timeBe Yourself – Be a Bold Team Player– Be Leonardo As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant...
-
Night Duty Housing Officer
7 days ago
Plymouth, United Kingdom CC Housing Management Ltd Full time**About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...
-
Night Duty Housing Officer
1 week ago
Plymouth, United Kingdom CC Housing Management Ltd Full time**About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...
-
Class 1 Nights £18ph
3 days ago
Plymouth, United Kingdom Interaction Recruitment Full timeWe are currently seeking a dedicated and reliable Night Class 1 HGV Driver to join our client's team in PlymouthResponsibilities of the Class 1 Driver: To transport palletised goods in and accurate and timely manner.To be able to follow a planned route and operate a Class 1 vehicle safely and efficiently.Minimal handball required.Provide strong customer...