Receptionist and Customer Service
2 weeks ago
We are seeking a Receptionist / Customer service agent based primarily at the Imperial Hotel near Plymouth Hoe, with some shifts potentially being based at our other sites within the sea front area of the city
The key responsibilities include:
- Inspecting our properties prior to check in to ensure they are guest ready
- Welcoming our guests when they arrive to check in and collect keys
- Ensuring all guest payaments are collected and recorded in our systems
- Provide information about our various properties
- Resolve customer complaints in a professional manner
- Maintain customer records by updating our core IT systems
- Collaborate with other departments to ensure timely resolution of customer issues
The skills required for this role are:
- Excellent administrative and organizational abilities
- Professional phone etiquette
- Welcoming, professional and friendly attitude for when greeting our guests face to face
- Clerical skills for office tasks
- Accurate data entry capabilities
- A full UK driving license is required as the role includes visiting our various properties across the seafront area of the city, using company vehicles which will be provided
We operate various shift patterns across the week, during the hours of 8 am to 8.30 pm including weekends, with the shift lengths and timings varying day on day.
If you are a detail-oriented individual with exceptional communication skills and a passion for providing excellent customer service, we encourage you to apply. This position offers the opportunity to work in a dynamic environment where your skills will be valued and developed.
**Job Type**: Part-time
Pay: From £12.00 per hour
Expected hours: 10 - 40 per week
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Receptionist - Ocean Bmw
4 weeks ago
Plymouth, United Kingdom Ocean Group Full timeOcean BMW Plymouth are looking for a Receptionist to join its high performing team. If you have a passion for delivering exceptional customer experience, then this is a great opportunity to join one of the worlds admired brands in the motor industry. **Your role** As a Receptionist, you will deliver an incredible customer service experience to all who...
-
Receptionist - Ocean Bmw
6 days ago
Plymouth, United Kingdom Ocean Group Full timeOcean BMW Plymouth are looking for a Receptionist to join its high performing team. If you have a passion for delivering exceptional customer experience, then this is a great opportunity to join one of the worlds admired brands in the motor industry. **Your role** As a Receptionist, you will deliver an incredible customer service experience to all who enter...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom Ingoldby Rhodes Ltd Full timeWe are looking for an experienced Receptionist to join our team. They should be flexible and able to demonstrate excellent organisational skills. Be able to prioritise workload under pressure with a professional approach. Skills should include being able to manage multiple phone calls and customers simultaneously. Cash handling, accurate record keeping and...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom T2 Dental Full timeWe are seeking an enthusiastic and friendly, full time receptionist to join our team at T2 dental. We are looking for a highly motivated/confident person who can deliver excellent customer service. 36 hours a week. Be organised and forward thinking. Excellent IT skills Be passionate about working to a high standard and have strong interpersonal skills,...
-
Receptionist
7 days ago
Plymouth, United Kingdom Practice Plus Group Full time**About The Role**: - Receptionist- Where your work helps shape the healthcare of tomorrow- We are looking for an experienced Receptionist looking to work for an organisation that is driven by quality and innovation then we could have just the role for you. We have an exciting opportunity to join the team at Practice Plus Group Hospital, Plymouth- You will...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom Practice Plus Group Full time**About The Role**: **Purpose of Role**: To work as a member of the 4 strong reception team to act as the first point of contact for all patients and visitors entering the hospital, ensuring that all communications with patients is in a professional and courteous manner, which endorses the patient centred approach of the team. To assist in the operational...
-
Part Time Receptionist
4 weeks ago
Plymouth, United Kingdom Acorn by Synergie Full timePart Time Receptionist Temporary initally 1 month Start date 04/12/23 3 dyas a week Mon -Wed £13.39 per hour, outskirts of the city short time contract with the possibility of going on longer Job Duties: - Reception cover - Dealing with enquiries face to face and over the phone - Administration support duties as required - Minute taking,typing...
-
Emergency Services Receptionist
5 days ago
Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeJob Description Emergency Services Receptionist Location Plymouth PL : An exciting opportunity has arisen to join our expanding team of Band 2 receptionists within the Emergency Services at UHP. Assisting in the administration for the reception areas in the Emergency Services this post requires keyboard skills, excellent customer service experience and the...
-
Apprentice Customer Service and Reception
7 days ago
Plymouth, United Kingdom The Focus Training Group Full time**Customer Service and Reception Apprenticeship with NOAKES HABERMEHL AND KERR LIMITED** This vacancy offers an ideal opportunity to develop customer skills and experience as an Optical Receptionist working for a busy practice based in Crownhill. The role is customer facing so you would be dealing with new and existing clients both face to face and over the...
-
Receptionist
7 days ago
Plymouth, United Kingdom Livewell Southwest CIC Full time**Receptionist 15 hours per week** An exciting opportunity has arisen for a professional, confident individual who enjoys working with members of the public.The post will be based at the Local Care Centre, Mount Gould Hospital, but there is a requirement to work across other locations within Plymouth. The successful applicant will benefit from joining a...
-
Customer Service Lead Generator
6 days ago
Plymouth, United Kingdom Acorn Recruitment And Training Full timeJob Description Job Role: Customer Service Lead Generator **Salary**: £20,000 - £22,000 Hours: full-time If you're seeking a new opportunity to grow and excel within a supportive and caring team, this could be the ideal role for you. Acorn is proud to be collaborating with an innovative and customer service-focused organisation that provides training and...
-
Customer Service Lead Generator
5 days ago
Plymouth, United Kingdom Acorn Recruitment And Training Full timeJob Description Job Role: Customer Service Lead Generator **Salary**: £20,000 - £22,000 Hours: Full-time Are you looking for a new challenge and the chance to thrive is a caring and supportive team? Then this could be the perfect role for you! Acorn is excited to be working closely with an inspiring and customer service leading organising offering...
-
Receptionist
6 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo greet all visitors/patients who enter the department and approach the Reception Desk. Providing an efficient service, including the reception of, staff, patients and visitors to the department. - To ensure as far as possible, that the Receptionist is always available in the reception area. - To be responsible for the general quality and appearance of the...
-
Emergency Services Receptionist
6 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeAn exciting opportunity has arisen to join our expanding team of Band 2 receptionists within the Emergency Services at UHP. Assisting in the administration for the reception areas in the Emergency Services this post requires keyboard skills, excellent customer service experience and the ability to multitask whilst working in a busy fast pace...
-
Part-time Receptionist
1 week ago
Plymouth, United Kingdom Nustaff Full timeA busy private healthcare clinic is seeking a part time receptionist to join their friendly team in Plymouth. In brief, the role comprises of answering the telephone, meeting and greeting customers and taking bookings. **Job Type**: Part-time Part-time hours: 16 per week **Salary**: £19,500.00 per year Schedule: - 8 hour shift Ability to...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom UPP Ltd Full timeUPP currently has an exciting opportunity for a Receptionist to join our team. This is a permanent, part - time position working app 24 hours per week on a rotating 4 week rota: Week 1 Mon 3:00pm to 8:00pm; Tue 10:00am to 3:00pm; Wed 8:30am to 3:30pm; Thurs 10:00am to 3:00pm, Friday 10:00am to 3:00pm; Saturday OFF; Sunday OFF. 30 minute unpaid break on...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom Francis Clark LLP Full time**In a nutshell**: We have a new opportunity for a receptionist to join our friendly Plymouth office. In this role you will work as part of a team in providing a high quality, professional and efficient reception service to employees, clients, and contacts of the firm.**: **What you'll be doing day to day**: - Ensuring the provision of an efficient ‘front...
-
Receptionist
4 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo greet all visitors/patients who enter the department and approach the Reception Desk. Providing an efficient service, including the reception of, staff, patients and visitors to the department. - To ensure as far as possible, that the Receptionist is always available in the reception area. - To be responsible for the general quality and appearance of the...
-
Reception / Customer Service Apprentice
6 days ago
Plymouth, Devon, United Kingdom The Focus Training Group Full timeCustomer Service and Reception Apprenticeship NOAKES HABERMEHL AND KERR LIMITED This vacancy offers an ideal opportunity to develop customer skills and experience as an Optical Receptionist working for a busy practice based in Crownhill. The role is customer facing so you would be dealing with new and existing clients both face to face and over the phone,...
-
Receptionist - Plymouth
2 weeks ago
Plymouth, United Kingdom Grosvenor Casinos Full timeReceptionist - PlymouthCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.Our casinos are an exciting and...